SMB Go to Market Manager

1 month ago


London, United Kingdom U.S. Bank Full time

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Location: London

Position Type: Full-Time

Working model: hybrid (3 days in the office)

Job Summary:

As a Go to Market Manager, you will play a key role in identifying, developing, and managing strategic partnerships to drive growth and revenue. You will be responsible for crafting compelling value propositions, negotiating agreements and ensuring successful execution of direct or partnership initiatives. This position requires strong business acumen, highly developed interpersonal skills and tenacity in order to be effective. This is an individual contributor role; however, the role holder will be expected to work within a fast, close Go To Market team where their interchangeable skills are leveraged, they are creative in their thinking, and has the gravitas to be able to hold the relationships that need to exist at multiple levels across their vertical and wider segment. They will also need to engage regularly with a broad set of senior stakeholders throughout the Elavon business and champion initiatives. The expectation for the role is that it becomes a key aid that can positively impact revenue and expense.

Key Responsibilities:

Insight: Provide agency briefing (external macro insight) and undertake both customer / partner and sales/RM engagement (internal) to drive VOC for vertical and ensure expected outcomes of insight are explained in advance with key stakeholders.

Identify and Evaluate Potential Partnerships: Support research/analyse potential partners to assess alignment with company goals and objectives.

Develop value Propositions: Work with the business restrictions to build the right propositions to meet the customer’s needs through upsell and retention initiatives.

Negotiate Agreements: Support negotiations with potential partners, ensuring mutually beneficial terms and conditions are established.

Collaborate with cross-functional teams: Work closely with sales, marketing, product development, and other teams to execute strategies. Work with cross functional team to deliver the proposition in good standard.

Monitor and Evaluate Performance: Track key performance indicators (KPIs) and evaluate the success of initiatives. Make data driven recommendations for improvements.

Stakeholder Communication: Establish and maintain effective communication channels with Stakeholders, partners, ensuring alignment on goals and expectations.

Stay Informed about Industry Trends: Keep abreast of industry trends, emerging technologies, and competitive landscape to identify new partnership opportunities.

You will have the following skills and experience:

  • 10+years of experience in Proposition / Go to Market / Partnership management or related roles.
  • Proven track record of successfully negotiating and managing high value partnerships
  • Strong analytical and strategic thinking skills
  • Problem solver able to manage a heavily regulated environment and the reality of an international organization.
  • Excellent communication and presentation abilities.
  • Ability to work collaboratively in cross functional team environment.
  • Led strategic reviews and Voice of customer workshops.
  • Experience and knowledge of the European card business is preferred

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

About Us

Elavon is wholly-owned by U.S. Bank, which just happens to be one of the world’s most ethical companies.

Whichever part of the company you join, you’ll soon see that we help our customers and communities thrive.And we’ll do the same for you, too. 

From day one, you’ll find ample opportunities to grow. A variety of projects to work on. A host of new skills to learn. And you’ll be surrounded by people who’ve got your back, and who’ll do everything they can to make sure you’re happy and fulfilled.

#J-18808-Ljbffr
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