Service Delivery Team Leader

3 weeks ago

United Kingdom Procode Full time €54,821 - €61,819

Job Title: Service Delivery Team Leader (PMO)

Department: IT

Location: Remote working with monthly travel to Head office in Chandlers Ford

Salary: £54,821 to £61,819

We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector.

Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards in 2023) the team is on a journey to deliver outstanding software solutions and data services tailored to our customer's needs and requirements.

Our plan is to enhance our position in our current market space, to expand into new sectors; with an aspiration to develop into new geographies.

What Does This Role Involve?

As the Service Delivery Team Leader, you will have responsibility for management of the IT portfolio of change plus the leadership and line management of a multi-functional team.

You will be accountable for the finance, performance, KPI, risk, reporting and governance aspects of the PMO function at a portfolio level.

You will lead on the delivery of methodologies and best practise. This will include a centre of excellence capability, setting the standard for delivery roles.

We are looking for like-minded individuals, who can come with new ideas to enhance the existing team.

What do we need from you?

Your proven experience in both portfolio and embedded PMO environments will give you the solid foundations you need for success in this position.

Your knowledge of PMO best practice will help you to support the continuous improvement of processes and methods, as well as driving the adoption of these within the business.

Your highly developed interpersonal and stakeholder skills will allow you to build strong relationships, influence appropriately and bring people on the change journey together.

Your role might involve having access to some sensitive information, so you’ll most likely need to go through some enhanced security vetting.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

Who we are in more detail

Since 2006, Procode has been transforming the way world class services are delivered and reducing cost to serve with our innovative technology solutions.

Our platforms are trusted by hundreds of thousands of end customers and their suppliers every day. This includes our industry-leading smartphone app and Adaptor technology for UK smart meters.

At Procode, we pride ourselves on being at the forefront of Agile methodology adoption and the delivery of the best solutions to our clients. With a deep understanding of the latest techniques, such as Behaviour-Driven Development (BDD) and Test-Driven Development (TDD), which enable us to engage users by creating meaningful scenarios that align with their needs and goals.

As a SaaS provider, we harness the power of cloud technologies to deliver adaptable and scalable solutions that can grow alongside our clients' businesses.

The Important Things (FYI Benefits available from your first day)

  • Bonus Scheme – made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability.
  • Career progression – we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals.
  • Giveaways – we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl
  • Time off – we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen.
  • Wellbeing App – your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
  • Health care scheme – we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children.
  • Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
  • Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
  • Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
  • Death in service – we pay twice your annual salary to your designated next of kin, so they don’t have to worry about costs at such a distressing time.
  • Pension – Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%.

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

  • Service Delivery Team Leader

    2 weeks ago

    United Kingdom Procode Full time

    Job Title: Service Delivery Team Leader (PMO) Department: IT Location: Remote working with monthly travel to Head office in Chandlers Ford Salary: £54,821 to £61,819 We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards...

  • Service Delivery Team Leader

    3 weeks ago

    United Kingdom Procode Full time

    Job Title: Service Delivery Team Leader (PMO)Department: ITLocation: Remote working with monthly travel to Head office in Chandlers FordSalary: £54,821 to £61,819We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards in 2023)...

  • Service Delivery Team Leader

    3 weeks ago

    United Kingdom Procode Full time

    Job Title: Service Delivery Team Leader (PMO)Department: ITLocation: Remote working with monthly travel to Head office in Chandlers FordSalary: £54,821 to £61,819We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards in 2023)...

  • Service Delivery Team Leader

    2 weeks ago

    United Kingdom Procode Full time €54,821 - €61,819

    Job Title: Service Delivery Team Leader (PMO) Department: IT Location: Remote working with monthly travel to Head office in Chandlers Ford Salary: £54,821 to £61,819 We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100...

  • Customer Service Team Leader

    2 weeks ago

    United Kingdom E3 Recruitment Full time €30,000

    Due to continued growth we are seeking to appoint a Customer Service Team Leader to join a leading PLC listed manufacturing organisation in the Stoke on Trent area. The company have a long-standing reputation for providing quality products and high levels of customer care, in which people and service are at the core of their operations. As a business, they...

  • Service Delivery Manager

    2 weeks ago

    United Kingdom NFP People Full time €33,437

    Service Delivery Manager This is an exciting opportunity for a Service Delivery Manager , you will play a vital role in supporting and building relationships with young offenders. Position: Service Delivery Manager Location: East Midlands Contract : Permanent Hours: 35 per week Salary: £33,437 per annum About the Role: As Service Delivery...

  • Service Delivery Manager

    2 weeks ago

    United Kingdom NFP People Full time €33,437

    Service Delivery Manager This is an exciting opportunity for a Service Delivery Manager , you will play a vital role in supporting and building relationships with young offenders. Position: Service Delivery Manager Location: East Midlands Contract : Permanent Hours: 35 per week Salary: £33,437 per annum About the Role: As Service Delivery...

  • Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    Due to growth within the business, a leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. They are looking for someone with extensive Defined Benefit Pension knowledge, who are currently working within a management level role. You will be responsible for providing professional, high quality service and it is a...

  • Team Leader

    3 weeks ago

    United Kingdom The FISER Group Full time

    Due to growth within the business, a leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. They are looking for someone with extensive Defined Benefit Pension knowledge, who are currently working within a management level role. You will be responsible for providing professional, high quality service and it is a...

  • Director of IT Service Delivery

    2 weeks ago

    United Kingdom HomeServe UK Full time €8,500

    HomeServe is looking to recruit a Director of IT Service Delivery to join our Tech & Change team in our Walsall Head Office. We are offering a competitive salary + £8,500 cash/car allowance, 25% bonus, Family PMI and up to 10% matched pension. About Us; Join HomeServe UK, where our technology team powers the services that keep our business running...

  • Director of IT Service Delivery Management

    2 weeks ago

    United Kingdom HomeServe UK Full time €8,500

    HomeServe is looking to recruit a Director of IT Service Delivery to join our Tech & Change team in our Walsall Head Office. We are offering a competitive salary + £8,500 cash/car allowance, 25% bonus, Family PMI and up to 10% matched pension. Join HomeServe UK, where our technology team powers the services that keep our business running smoothly....

  • Customer Service Team Leader

    3 weeks ago

    , , United Kingdom Reed- UNLIMITED Full time

    On site or Hybrid with a minimum of 1 day per week on site at Norwich office. Reporting to Head of Customer Service Applicants will require a minimum of 3 years relevent experience in a Customer Service Management or Team Leader position that involves email and call handling. Who We Are At Mirafit we are passionate about strength training and fitness....

  • Customer Service Team Leader

    2 weeks ago

    , , United Kingdom Reed- UNLIMITED Full time

    On site or Hybrid with a minimum of 1 day per week on site at Norwich office. Reporting to Head of Customer Service Applicants will require a minimum of 3 years relevent experience in a Customer Service Management or Team Leader position that involves email and call handling. Who We Are At Mirafit we are passionate about strength training and fitness....

  • Service Delivery Team Manager

    3 weeks ago

    United Kingdom Hamilton Barnes Full time

    Do you want to work for one of the fastest growing Microsoft & Cisco Partners in the UK? The company has an outstanding reputation for delivering excellence, particularly within the Public sector. As a trusted Managed Services Provider (MSP), they are the “go-to” partner for public sector clients. Due to ongoing growth, they are expanding their...

  • Service Delivery Team Manager

    3 weeks ago

    United Kingdom Hamilton Barnes Full time

    Do you want to work for one of the fastest growing Microsoft & Cisco Partners in the UK? The company has an outstanding reputation for delivering excellence, particularly within the Public sector. As a trusted Managed Services Provider (MSP), they are the “go-to” partner for public sector clients. Due to ongoing growth, they are expanding their...

  • Delivery manager service

    2 weeks ago

    United Kingdom La Fosse Full time

    La Fosse is happy to announce that we're partnered with a trusted client in their search for a Delivery Manager in their dynamic and fast-growing team based in London. The client is a prominent e-commerce brand that delivers exclusive products to a global audience. As a Delivery Manager, your role will be crucial in enabling the IT Operations &...

  • Delivery manager service

    2 weeks ago

    United Kingdom La Fosse Full time

    La Fosse is happy to announce that we're partnered with a trusted client in their search for a Delivery Manager in their dynamic and fast-growing team based in London. The client is a prominent e-commerce brand that delivers exclusive products to a global audience. As a Delivery Manager, your role will be crucial in enabling the IT Operations &...

  • Pension Team Leader

    2 weeks ago

    United Kingdom The FISER Group Full time

    Due to growth within the business, a leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. They are looking for someone with extensive Defined Benefit Pension knowledge, who are currently working within a management level role. You will be responsible for providing professional, high quality service and it is a...

  • Pension Team Leader

    3 weeks ago

    United Kingdom The FISER Group Full time

    Due to growth within the business, a leading UK Pension Consultancy are looking for a Team Leader to join their Administration team. They are looking for someone with extensive Defined Benefit Pension knowledge, who are currently working within a management level role. You will be responsible for providing professional, high quality service and it is a...

  • Food Service Team Leader

    2 months ago

    United Kingdom Royal British Legion Trading Ltd Full time

    We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum. The Arboretum is the UKs year-round centre of Remembrance and part of the Royal British Legion. At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and...