Crisis Manager
4 weeks ago
Role : Crisis Management Lead
Location : London, United Kingdom
Salary: £65K - £80K
Our client, a leading provider in crisis response and risk management, is seeking a dynamic Crisis Management Lead to join their team in London. They operate on a global scale, responding to over 1,000 incidents annually. They offer independent and objective advice to more than 400 clients worldwide, working discreetly to protect their reputation during critical situations.
Key Responsibilities:
- Define the Crisis Management Service Offering: Develop and standardize services including crisis planning, risk assessments, communication strategies, and post-crisis evaluations.
- Market Analysis: Conduct research on industry standards, competitors, and market demand to effectively position the services.
- Business Development: Work closely with leadership to pitch and promote crisis management services to potential clients.
- Build Processes and Tools: Create standardized processes, tools, and templates for assessing risks, developing response plans, and executing crisis responses.
- Develop Crisis Response Plans: Design tailored crisis management plans for clients, including scenario planning, roles, and responsibilities.
- Implement Training Programs: Develop and deliver crisis management and media training, along with simulation exercises to help clients prepare for different types of crises.
- Cross-functional Collaboration: Work with internal teams for an effective multidisciplinary crisis response and reputation management.
- Crisis Response: Occasionally provide strategic counsel to clients during active crises to help mitigate reputational risks.
What are we looking for?
- At least 5 years of experience in crisis management
- Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels
- Business development experience, including client acquisition and relationship management
- Proficiency in facilitating and delivering workshops, exercises, and training
- Strategic thinking and analytical skills, with the ability to anticipate risks and develop proactive crisis plans
- Strong IT proficiency, particularly with Microsoft Office
- Ability to work from the London office regularly
Benefits
- International travel to various clients across the globe
- 2x Anual Bonus
- Cycle to Work
- Generous Pension Scheme
- Paid for Certifications
This role is ideal for someone eager to lead and shape a new business area in crisis management. If you are driven, strategic, and ready to take on a leadership challenge, we encourage you to apply. For immediate consideration please send your CV to Jordan . Regan @ intellectgroup . Co . uk
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