Admin and Operations manager

4 weeks ago

Liverpool, United Kingdom SupplyWell Full time

Business Operations Administrator Location: Hybrid/Liverpool
Hours: Full-time (35 hours per week) or part-time (please detail when applying) permanent


SupplyWell is a young and growing software company which is on a mission to change the future of education employment with our digital platform which connects schools and educators. Our mission is to revolutionise how schools manage teacher absences, ensuring that no compromise is made on the quality of education. it's about building a community of well-supported, highly qualified teachers and proactive schools. Together, we're saving time, cutting costs, and most importantly, nurturing the future of education. We are seeking an experienced and enthusiastic business support professional to join our team. This varied role encompasses aspects of office management, business administration, human resources and finance and is integral to supporting the business as a whole.

Business operations and administration:
Providing support for the CEO including diary management, administration and minute taking;
Office Management tasks, including booking travel and accommodation and overseeing security, access, cleaning and other premises considerations;
Responsibility for the IT & Communications (including infrastructure, Wifi, hardware, VOIP and mobile phones) aspects of the business, in conjunction with the IT Managed Service Provider commissioned by the business at any given time;
Assisting with the creation and implementation of systems and processes that support the smooth running of the organisation;
Supporting continuous review and improvement of systems and processes throughout the business; Collaboration with all departments of the business to aid efficient processes.
Assisting with the day-to-day financial processing of Sales ledger (order and invoice processing, credit control, allocating income received to customer accounts, sending out regular statements to customers and following up overdue accounts), purchase ledger (Inputting and reconciling Purchase invoices), payroll and bank reconciliation;
Maintaining accurate and detailed computerised records in our accounts system Xero;
Overseeing the administration of the Company Private Healthcare scheme and employee membership; Other finance administration duties as required.
Assisting with HR tasks such as recruitment, onboarding, personnel record keeping and contract management;
Completing the administration and compliance activities involved with the New Starter, Leaver and Employee Change processes;
Assisting with creating and updating HR and company policies and procedures/other employee documents;
Assisting with Employee wellbeing initiatives, including employee benefit schemes and satisfaction surveys;
Working with employees on learning and development initiatives and managing and maintaining training records; Responsibility for the health and welfare considerations of employees, paying particular attention to the health and safety aspects of employee health conditions, disability and allergy, first aid and mental health first aid and PEEPs.

Experience of finance and human resources administration would be useful;
Digitally Literate with expertise in using Microsoft Word, Excel, PowerPoint.
Pension scheme, 25 days holiday plus your birthday, plus bank holidays, hybrid working, EAP scheme and learning and development opportunities.

We are keen to help our clients develop workforce representation from currently under-represented groups, including Black, Asian and Minority Ethnic (BAME) communities; Lesbian, Gay, Bi and Trans (LGBT) people and those living with physical, mental and/or sensory disability.

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