Admin Assistant

1 month ago


Liverpool, United Kingdom Keoghs Full time

The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

**Key Accountabilities**
- Provide support to a team of claims handlers and to other departments when required
- Adhere to client specific protocols and best practice
- Support delivery of consistently high levels of service and productivity
- Accurately input new claims
- Answer incoming calls
- Sort and dispatch digital post
- Monitor inboxes
- Support with CRU post and tasks
- Support FHAs and complete ad hoc tasks as required

Working Hours
35 hours per week
Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

**Experience, Skills and Qualifications**
- Previous admin experience
- Excellent IT skills including excel and inputting data accurately and efficiently
- Good communication skills, has the confidence and ability to speak verbally over the phone
- Organisational skills with the ability to manage own workload
- Has the ability to prioritise tasks

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

**Contract Type**
- Permanent

**Area**
- Corporate Risk and Advocacy

**Sub Area**
- Pre Lit Casualty

**Office**
- Liverpool - St. Pauls Square

**Closing Date**
- 08 Apr 2024


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