Senior Technical Support Engineer

4 weeks ago


Edinburgh, United Kingdom Red Rock Power Limited Full time

Job Title: Senior IT Support Engineer
Edinburgh (Hybrid working available)
Reports to: IT Manager
Employment Type: Permanent 
Red Rock Power Limited is an investor, owner, operator and developer of renewable energy projects. Based in Edinburgh, Scotland, our growing team are passionate about generating clean energy and supporting the UK and Europe’s net zero ambitions. 
Our current portfolio includes five part or fully owned wind farm projects, each at different lifecycle stages. Our operational wind farms – Afton (100% equity), Beatrice (25%) and Överturingen (50%) – have an installed capacity of 320 MW (RRPL proportion), while our development projects – Benbrack onshore wind farm in the South West of Scotland (100%) and Inch Cape offshore wind farm off the East Coast (50%) – will deliver an additional 570 MW. 
We are committed to long term investment in the Scottish and UK market, onshore and offshore wind sectors in particular, and have strong growth ambitions to expand into the wider European market and other sustainable energy technologies. We are actively pursuing acquisition and development opportunities, including the offshore wind leasing rounds. Our Edinburgh headquarters puts us at the heart of the UK industry, while our team’s expertise and experience working on some of the world’s largest energy infrastructure projects allows us a unique opportunity to consider a variety of different opportunities and we welcome candidates to join us on this journey. 
As a Senior IT Support Engineer, your primary responsibility is to oversee and enhance the Infrastructure Operation & Support while providing expert guidance to the IT support team. You will play a pivotal role in ensuring the smooth functioning of key IT systems and services across the organization. Your focus will primarily be on infrastructure & delivery of IT projects, but you will also be expected to assist with desktop and mobile support as needed. 



Microsoft 365/Azure Services Advanced Support and Administration
•Installation, Migration, and Management of Windows Server and Desktop Operating Systems. (Server 2012R2 - 2022, Win 11, Active Directory and Group Policy).
•Automation and Scripting (PowerShell, Bash, Python etc)
•Deployment and Administration of Software and Systems 
•End-User Troubleshooting, Application Support
•Assist with the delivery of IT projects.



Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.
•Experience in a similar Senior IT support role.
•Strong understanding of server and desktop operating systems (e.g., Windows Server, Windows 11), networking protocols, and TCP/IP fundamentals, with the ability to configure and troubleshoot network infrastructure components.
•Familiarity with automation tools and scripting languages (e.g., PowerShell, Bash, Python) for infrastructure provisioning, configuration management, and task automation in both on-premises and cloud environments.
•In-depth knowledge of cloud computing concepts, architectures, and services, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), along with proficiency in cloud migration strategies and best practices.
Microsoft Certified (Azure, Server, Windows, DevOps)
•Commercial/Business Awareness
A competitive salary and annual bonus along with a range of benefits including , family medical care, holiday purchase scheme, 10% non-contributory pension, life assurance, income protection and electric car scheme. 
The chance to work amongst a friendly, dedicated, sociable team and benefit from social, health and wellbeing initiatives. We are committed to providing ongoing training opportunities for all staff and invest in allowing you to reach your career goals. Through implementation of our hybrid working policy, we are committed to supporting a positive work-life balance for our employees whilst also maintaining valuable face time in the office.
Diversity and inclusivity are central to our strength as a team as well as our culture as a business.



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