TikTok Shop Partner

2 weeks ago

London, United Kingdom TikTok Full time

TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve.
The authenticity of TikTok has created a new way for brands and merchants to meaningfully connect with creators and the community. Through an innovative e-commerce platform that helps shoppers discover and purchase products within the app, TikTok E-commerce enhances promotion and sales for merchants and brands with an entertaining user experience. We are committed to supporting local merchants and creators through our safe and trusted shopping platform.
Are you passionate about revolutionizing the e-commerce experience? Join our TikTok Shop Partnership (TSP) team as we shape the future of social commerce. The TikTok Shop Partnership (TSP) team is in charge of managing TikTok Shop Partners - agencies who service merchants on TikTok Shop - and responsible for partners' performance.
We are looking for an experienced account manager to onboard, incubate and support TikTok Shop Partners in the UK market. As the TikTok Shop Partnership Development and Operations Manager, you will play a pivotal role in expanding and driving the TSP ecosystem.
The role TikTok Shop Partnership Development and Operations Manager is to expand and drive the TSP ecoystem through business development, training and project management. This position sits cross-functionally, working closely with stakeholders from different business units and external parties to support in matchmaking TSPs with merchants on the platform. You will become an expert on social commerce and all things TikTok Shop to support our partners and help them to onboard their clients and grow sales on the platform. The position requires data analysis of various metrics, from livestreams and short videos, to identify opportunities to help TSPs support sellers to succeed on TikTok Shop.
Establish TikTok as an ecommerce platform of choice for brands by building strong relationships and exploring partnership opportunities with ecommerce and digital marketing agencies across core functions including: creative, social, production, logistics and influencer marketing.
- Support partners throughout their onboarding and incubation on the platform, including identifying opportunities, providing strategic briefs, training, and consultation.
- Be responsible for TSP GMV performance and growth by educating and training TSPs with TikTok Shop best practices across live strategy, analysis and diagnosis of traffic and sales data.
- Focus on new agencies in the TTS ecosystem - building them up and developing them into successful and thriving TSP agencies.
-Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
Bachelor's degree or above
- Experience in partnership development and account management
- Data driven; an analytical thinker experienced in using data and metrics to drive decisions.
- Have a strategic mindset and high curiosity to deeply understand the inner workings of TikTok Shop and social commerce in a UK context.
- Proven track record of managing multiple projects simultaneously and prioritising work based on the needs of the business.
- Great at building trusted relationships with platform partners.
Experience in account management within tech companies, ecommerce platforms, or agencies is preferred.
- Established network within agency contacts across creative, social, production, or influencer agencies.
- Creative thinker with a knack for devising innovative strategies.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

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