Support & Operations Specialist

3 weeks ago


Newmarket Suffolk, United Kingdom Haka Tourism Group Full time

Come and work for a passionate and fast-growing Brand that is making some serious moves in the NZ up-market hostel space
We are currently looking for an Operations support specialist based in Tāmaki Makaurau / Auckland
Our Operations team is the heart of our business which has 15 assets located across New Zealand.

Full-time, permanent, 5-day work week, Monday - Friday
The mission is to ensure that the operations of Haka House Hostel assets run smoothly.
The operations support specialist is responsible for auditing the operational policies and procedures by checking and providing accurate data for the operations leaders to follow up on.
In addition, the operations support specialist is responsible for supporting the roaming maintenance team by logging, arranging and communicating all maintenance requests.
They act as the communication channel between the on-road maintenance team and the operational teams. Weekly Reconciliation Reports
ESG Tracking and Analysis
Warranty Claims
Coordinate with contractors when necessary
We are committed to creating an exceptional guest/client experience and are dedicated to offering outstanding service.
A competitive salary
Wellbeing support via an App
Discounted Hostel Stays across Aotearoa
To Apply please head to the Haka House Hostel website page or email hh-hakapeople@hakahouse.



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