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Banqueting Manager Conference

2 months ago

London, United Kingdom Marriott International, Inc. Full time

Job Category Event Management
Location Sheraton Skyline Hotel London Heathrow, Heathrow Airport, Bath Road, London, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? Relocation? Position Type Management
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
2 years experience in the event management, food and beverage, or related professional area.
Managing Banquet Operations
• Projects supply needs for the department, (e.g., Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.