Customer Service Advisor Part-Time

4 weeks ago


Welwyn Garden City Hertfordshire, United Kingdom PayPoint Group Full time

Full details of the job.

Vacancy Name

Vacancy Name Customer Service Advisor Part-Time

Vacancy No

Vacancy No VN210

Employment Type

Employment Type Part-Time

Business Name

Business Name PayPoint Network Ltd

Location

You will be working 27 hour per week paying £16,110 per annum.
Shift pattern is Wednesday, Thursday, Friday (9.15 - 5pm) & Saturday (12 - 6pm) - training will be at our head office in Welwyn Garden City AL7 1EL. This is a hybrid role where you will need to come into the office one day a week.

You will be listening, empathising and finding solutions to the problems and challenges faced by our customers every day. You will be managing queries via email, calls and audio messages.  We are looking for people, with the right skills, commitment and capability to deliver a service to consumers assisting them with their queries to ensure they can access their DWP allowance/payments. If you have a genuine dedication to help customers, your customer-focused, and able to deliver exceptional service with empathy and compassion to people who need your support and want to make a real difference to lives of others you will find great satisfaction in this role. The pace is fast so we need people who are driven, focused, resilient and want to succeed.

What would we like from you?

The ability to handle challenging and difficult conversations with customers
Excellent communication and empathy skills with the ability to build rapport quickly over the phone
Excellent customer service skills
Great resilience
Experience using Microsoft products such as Outlook and Excel
Good listener
Provide the right solutions to customers
Someone who really wants to make a difference
Flexibility – you may be asked to cover some extra shifts
Consistently deliver customer service targets and service standards targets

It would be great if you already have…

Experience working in a customer focused role where you have previously worked with extremely vulnerable people.

Description

Description You will be listening, empathising and finding solutions to the problems and challenges faced by our customers every day. You will be managing queries via email, calls and audio messages.

Key Responsibilities

Key Responsibilities We are looking for people, with the right skills, commitment and capability to deliver a service to consumers assisting them with their queries to ensure they can access their DWP allowance/payments. If you have a genuine dedication to help customers, your customer-focused, and able to deliver exceptional service with empathy and compassion to people who need your support and want to make a real difference to lives of others you will find great satisfaction in this role.

#J-18808-Ljbffr

  • Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

    Job Details: Customer Service Advisor Part-Time 27.25 hours Full details of the job. Vacancy Name Vacancy Name Customer Service Advisor Part-Time 27.25 hours Vacancy No Vacancy No VN220 Employment Type Employment Type Part-Time Business Name Business Name PayPoint Network Ltd Location You will be working 27.25 hour per week paying £16,529 per...


  • Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    You will be working 18 hour per week Monday, Friday and Saturday 12noon - 6pm - training will be at our head office in Welwyn Garden CIty AL7 1EL The pace is fast so we need people who are driven, focused, resilient and want to succeed. **What would we like from you?** The ability to handle challenging and difficult conversations with customers Excellent...


  • Welwyn Garden City, Hertfordshire, United Kingdom Three Full time

    Retail Customer Advisor (Welwyn Garden City) - 30 hours Full-time Grade G Customer Advisor Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the...


  • Welwyn Garden City, United Kingdom Brian Robson Coachworks Limited Full time

    We are a second generation, family run accident repair business with sites in St Albans, Welwyn and soon to be Hatfield. Ideally you’ll be able to work across all our sites on a rota basis and we will be flexible to ensure the rota fits with your personal circumstances. Due to expansion, We are looking to recruit a friendly and highly organised Customer...


  • Welwyn Garden City, United Kingdom PayPoint IT Full time

    **We are looking for people, with the right skills, commitment and capability to deliver a service to consumers assisting them with their queries to ensure they can access their DWP allowance/payments. If you have a genuine dedication to help customers, your customer-focused, and able to deliver exceptional service with empathy and compassion to people who...


  • Welwyn Garden City, Hertfordshire, United Kingdom Barco Sales Ltd Full time

    Are you Barco's next Customer Sales Advisor ? Don't miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling)Welwyn Garden City, Hertfordshire, AL7 1HB Monday - Friday, 8:30am - 5.Barco Sales are one of the UK's leading independent plumbing and...


  • Welwyn Garden City, Hertfordshire, United Kingdom Barco Sales Ltd Full time

    Are you Barco's next Customer Sales Advisor ? You must have call-handling experience, and preferably outbound call experience. Don't miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling)Welwyn Garden City, Hertfordshire, AL7 1HB Monday -...


  • Welwyn Garden City, United Kingdom Red Door Recruitment Full time

    **Welwyn Garden City** **£25-28k** **Office-based - no remote working!** **Hours: Mon-Thurs - 9am-5pm, Fri - 9am-4.30pm** An exciting opportunity for a Customer Service Advisor has arisen within a growing, ambitious company who are a widely recognised and highly regarded UK wide Wholesaler. This is a busy and fast-paced role that gives the opportunity...


  • Welwyn Garden City, United Kingdom Barco Sales Ltd Full time

    Are you Barco’s next Customer Sales Advisor? You must have call-handling experience, and preferably outbound call experience. Don’t miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling) Welwyn Garden City, Hertfordshire, AL7 1HB *    Monday –...


  • Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    We are looking for someone who is happy to work 27.25 hour per week. This role pays £16,529 per annum. Shift pattern is Monday (9am - 5pm), Tuesday & Wednesday (9.15am - 5pm) & Sunday (1am - 4pm) - training will be in person at our head office in Welwyn Garden City AL7 1EL Once trained up you will be able to work the majority of your shifts from home. **We...


  • Welwyn Garden City, United Kingdom Barco Sales Ltd Full time

    Are you Barco’s next Customer Sales Advisor? You must have call-handling experience, and preferably outbound call experience.Don’t miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits.Customer Sales Advisor (warm leads, no cold calling)Welwyn Garden City, Hertfordshire, AL7 1HB *    Monday –...


  • Welwyn Garden City, United Kingdom Barco Sales Ltd Full time

    Are you Barco's next Customer Sales Advisor? You must have call-handling experience, and preferably outbound call experience. Don't miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling)Welwyn Garden City, Hertfordshire, AL7 1HB Monday - Friday, 8:30am -...


  • Welwyn Garden City, United Kingdom Barco Sales Ltd Full time

    Are you Barco’s next Customer Sales Advisor? You must have call-handling experience, and preferably outbound call experience. Don’t miss this opportunity to join a thriving business offering a competitive salary and fantastic benefits. Customer Sales Advisor (warm leads, no cold calling)Welwyn Garden City, Hertfordshire, AL7 1HB Monday – Friday,...

  • Repairs Planner

    1 month ago


    Welwyn Garden City, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - Welwyn Garden City- Industry: - Property Services- Salary: - £27000 - £29000 per annum- REF: - EM1605_1684306622- Contact Name: - Elle Muller- Job Published: - about 3 hours ago**Customer Service Advisor / Repairs Planner** **£27-29K per annum** **Full time, perm role** **Welwyn Hatfield** We currently have a...

  • Service Advisor

    1 week ago


    Letchworth Garden City, Hertfordshire, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Advisor GBP26k basic with GBP34k+ OTE Letchworth Permanent/Full Time Working Hours: Monday to Friday (8am 5.30pm) / 1 in 3 Saturdays Our client, a Motor Trade main dealer group in the Letchworth area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact...

  • Technical Advisor

    1 day ago


    Welwyn Garden City, Hertfordshire, United Kingdom Nvelope Rainscreen Systems Ltd Full time

    SFS is a market-leading producer of fastening solutions, safety line systems, and fenestration technology for the construction industry. SFS UK - Division Construction currently has an opportunity for a Technical Advisor to join our team in Welwyn Garden City. Develop new ideas and strategies to improve departmental performance • Be an active member of...

  • Service Advisor

    1 month ago


    Welwyn Garden City, United Kingdom HCP International Full time

    **Category**:Passenger Cars: Service **Location**:Welwyn Garden City, Hertfordshire, United Kingdom **Salary**:Basic Salary £25,000 - £28,000 with an OTE of £35,000 **Job Ref**:1163 **ROLE DETAILS**: Are you looking to be a Service Advisor or an experienced Service Advisor looking for a new challenge? This could be for you! **What they need in...


  • Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    You will be working 27.25 hour per week paying £16,529 per annum. This is a hybrid role. - Shift pattern is Monday (9am - 5pm), Tuesday & Wednesday (9.15am - 5pm) & Sunday (1am - 4pm) - training will be at our head office in Welwyn Garden City AL7 1EL and you will need to work from the office one day per week.- **We are looking for people, with the right...


  • Welwyn Garden City, United Kingdom Mission4Recruitment Full time

    **Client Service Advisor - Hybrid** Do you have excellent customer service skills and a good level of admin? This is a brand new role within the Procurement and Innovation department for a genuinely lovely company based in Welwyn Garden City. It’s a nice mixture of administration and customer service. You will be answering queries from clients directly...

  • Service Advisor

    4 weeks ago


    Letchworth Garden City, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Advisor £26k basic with £34k+ OTE Letchworth Permanent/Full Time Working Hours: Monday to Friday (8am – 5.30pm) / 1 in 3 Saturdays Our client, a Motor Trade main dealer group in the Letchworth area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us...