Front of House Receptionist

2 weeks ago


United Kingdom Head South Hair & Beauty Studio Full time €13

Head South Hair & Beauty Studio  is seeking a motivated and enthusiastic Receptionist to join our trendy salon located in the heart of Battersea at Northcote Road. The ideal candidate will possess a passion for the beauty industry, a commitment to excellent customer service, and the ability to thrive in a dynamic salon environment.

Previous experience/knowledge in the hairdressing/beauty industry is required.

Part time and Full time positions available.

Availability to work Thursdays, Fridays and Saturdays is required.

What we offer:

  • £12.50 an hour plus incentive schemes based on performance.
  • Well-being package - access to retail discounts, cinemas, events, gym memberships and wellness activities.
  • Referral program.
  • Performance bonus scheme.
  • Top-rated hair services for free (T’s and C’s apply).
  • Exceptional staff discount for products.
  • Executive training program provided by directors - grow your career to become a Salon Manager.
  • Attendance to exclusive Fashion Events.
  • Exposure working with A-list clients and Multinational Brands.
  • Modern and inclusive Team Member’s areas.

Key Responsibilities:

  • Communication:  Answer phone calls and respond to client messages, providing accurate information and assistance.
  • Customer Engagement:  Actively engage with clients, both in-person and virtually, to foster a welcoming and attentive atmosphere.
  • Scheduling:  Schedule and manage appointments efficiently, maximizing stylist availability and client convenience.
  • Transactions:  Process payments and handle transactions with accuracy and integrity.
  • Customer Service:  Provide exceptional customer service, applying always the Head South customer service methodology ensuring client satisfaction and retention.
  • Social Media:  Assist the Salon Manager in content creation and social media interactions.
  • Salon Maintenance:  Maintain a clean and organized work area, adhering to hygiene and safety standards.

Skills and Qualifications

  • Previous experience/knowledge in the hairdressing/beauty industry is required.
  • High school diploma or relevant work experience.
  • Positive an proactive working attitude.
  • Excellent communication skills.
  • Confident, polite, effective, and friendly.
  • Well versed in social media, (Instagram and TikTok).
  • Fluent in English.

 

If you are a team player who is eager to learn and grow with our salon you are the right fit for us



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