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Customer Account Manager
4 months ago
Everyday Loans - Customer Account Manager Passionate about delivering positive customer outcomes? Looking to join a progressive, ambitious company which lives and breaths its culture and values? Want a role with genuine opportunities to upskill and progress? Everyday Loans could be for you From our recently refreshed contact centre, our Customer Account Managers assist customers from all over the UK, processing personal loan applications from enquiries provided. Specialising in sub-prime personal loans, Everyday Loans serves customers from a wide variety of backgrounds. Our Customer Account Managers specialise in helping people with less than perfect credit scores – we’re here to understand and to offer a helping hand. The Role As a Customer Account Manager, you will be involved in the whole process of facilitating a loan for a customer. From making an initial sales call from enquiries provided, to establishing the requirements of the customer and affordability, processing the loan agreement, and then ensuring that payments are maintained. This role requires strong communication skills and excellent rapport building on the phone alongside having an excellent eye for detail. We look after our customers and we want our employees to have a passion for delivering excellent customer service and positive customer outcomes at every interaction. If you have the following skills, then a Customer Account Manager role could be right for you:
- Customer Focused
- Strong Communication skills and Confidence
- Self-Development
- Team Work
- Enjoy working with targets
- Performance Based Bonus scheme
- Private Healthcare for you and your partner
- Life Insurance
- Excellent company pension 3% employee to 8% employer contribution
- 25 days holiday (you can even buy and sell holiday days if needed)
- Dental Plans
- Health MOT's
- Gym Discounts and Cycle to Work vouchers
- Taste discount cards
- Techsave scheme
- 3 extra days holiday for charity work