Service Manager

4 weeks ago


Liverpool, United Kingdom Lifeways Group Full time

The role of the service manager is to lead their team in the delivery of safe and effective care and support, striving to exceed regulatory requirements and contributing to the Lifeways Group’s objective to be the provider of choice.
The role is responsible for ensuring support is delivered as detailed in the plan to the highest standards and that contractual quality expectations are met, and commissioned hours/service are delivered.
The role is responsible for achieving service related KPI’s, including supervision, training compliance, and delivering a good service as contributor to achieving occupancy levels.
We are seeking to appoint an innovative and creative professional, to manage our established services in Liverpool (Cobblestone Court).At Cobblestone Court apartments, people benefit from a vibrant network of staff and friends, while having peace and quiet when they need it too.There are 12 apartments, each with a bedroom, wet room-style bathroom, hallway, open plan living room and kitchen.We provide support to individuals with learning disabilities, autism, physical disabilities and those with a mental health specialism in these services, you will be managing a team to ensure they are promoting independence and providing the best support every day of the year.To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated.
Manage compliance with the company quality & assurance and improvement process and preferred practices, such as quality audits and reviews.
Assure compliance with all contractual and regulatory requirements.
Promoting and delivering person centered support, including positive risk assessment and management and positive behavioral support
Recruitment and retention of the staffing establishment required to deliver an effective service in accordance with company policy, inclusive recruitment methods and legislative requirements.
Plan and implement effective rotas.
Must hold a minimum of Level 3 in Health social care or equivalent.
A wealth of experience in people management and Health & Social care
Join us in making a difference – where compassion thrives, and quality of care knows no bound.



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