Second Line Support Engineer

1 month ago


Cardiff, United Kingdom 1Tech Staffing Limited Full time €40,000

Desktop Engineer

Cardiff (Hybrid)

Up to £40k DOE

Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you

We are currently seeking a talented, outgoing Desktop Engineer to join our clients team in Cardiff, this is a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems.

Key Responsibilities:

  • Provide technical support and troubleshooting for escalated issues from the 1st Line support team.
  • Diagnose and resolve technical hardware and software issues across a variety of platforms and systems.
  • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
  • Ensure security measures are implemented and maintained across all systems.
  • Collaborate with other team members to improve efficiency and effectiveness of IT operations.

Requirements:

  • Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP).
  • Previous experience working for a Managed Service Provider (MSP) is highly desirable.
  • Strong knowledge of cloud-based solutions and end-user support.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.

This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you

To apply, please submit your CV for immediate consideration.



  • Cardiff, United Kingdom 1Tech Staffing Limited Full time

    Desktop EngineerCardiff (Hybrid)Up to £40k DOEAre you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you!We are currently seeking a talented, outgoing Desktop Engineer to join our clients...


  • Cardiff, United Kingdom 1Tech Staffing Limited Full time

    Desktop Engineer Cardiff (Hybrid) Up to £40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing Desktop Engineer to join our...


  • Cardiff, United Kingdom 1TECH STAFFING LIMITED Full time

    Desktop EngineerDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.Cardiff (Hybrid)Up to £40k DOEAre you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have...


  • Cardiff, United Kingdom 1Tech Staffing Limited Full time

    Desktop EngineerCardiff (Hybrid)Up to £40k DOEAre you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you!We are currently seeking a talented, outgoing Desktop Engineer to join our clients...


  • Cardiff, United Kingdom 1Tech Staffing Limited Full time €40,000

    Desktop Engineer Cardiff (Hybrid) Up to £40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing Desktop Engineer to join our...


  • Cardiff County, United Kingdom 1Tech Staffing Limited Full time

    Desktop EngineerCardiff (Hybrid)Up to £40k DOEAre you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you!We are currently seeking a talented, outgoing Desktop Engineer to join our clients...


  • Cardiff, Wales, Wales, United Kingdom 1Tech Staffing Limited Full time

    Desktop EngineerCardiff (Hybrid)Up to £40k DOEAre you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you!We are currently seeking a talented, outgoing Desktop Engineer to join our clients...

  • Service Desk Advisor

    4 months ago


    Cardiff, United Kingdom Vista Retail Support Full time

    **To answer first line phone calls on Vista’s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support Vista’s the technical services team in contacting customers and engineers when required** **Main Tasks and Objectives** - Providing first...


  • Cardiff, Cardiff, United Kingdom 1TECH STAFFING LIMITED Full time

    Job Summary:We are seeking a skilled Desktop Engineer to join our client's team in a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our client's IT systems and ensuring their smooth operation.Key Responsibilities:Provide technical support and troubleshooting for escalated issues from the 1st Line support team.Diagnose and...


  • Cardiff, Cardiff, United Kingdom Victim Support Full time

    Support Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working full-time hours across a flexible 24/7 schedule. Are you passionate about making a positive impact in people's lives? Do you wish to play a role in facilitating change...


  • Cardiff, Cardiff, United Kingdom Victim Support Full time

    Support Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours per week on a rotating schedule that covers 24/7 operations. Are you eager to make a positive impact every day? Do you wish to play a role in facilitating...


  • Cardiff, Cardiff, United Kingdom Victim Support Full time

    We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact every day? Do you aspire to drive change and enhance the lives of those in need?Key Responsibilities:As...


  • Cardiff, Cardiff, United Kingdom Victim Support Full time

    We are pleased to announce an opportunity for a Support Line Specialist to become a part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact? Do you aspire to drive change and improvement for individuals in need?Do you possess resilience and...

  • IT Support Engineer

    3 weeks ago


    Cardiff, United Kingdom Unify Talent UK Full time

    IT Support Engineer£30-35KHybrid, Cardiff BayThe benefits25 days leave + BH35 hour working weekPension (2% employee / 7% employer) + increases8-10% Bonus of Company GP is paid to the staffWellbeing and Mental Health supportA chance to play with new tools and build your own company initiativesHomeworking and hybrid working modelAbout the jobWe are seeking an...


  • Cardiff, United Kingdom Unify Talent - IT, Digital & Tech Recruitment Full time €24,000 - €28,000

    IT Support Engineer £24-28K Hybrid, Cardiff Bay Pension (2% employee / 7% employer) + increases ~8-10% Bonus of Company GP is paid to the staff ~ Wellbeing and Mental Health support ~ A chance to play with new tools and build your own company initiatives ~ Homeworking and hybrid working model Unify are proud to be exclusively supporting a...

  • IT Support Specialist

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Lioness Recruitment Ltd Full time

    Lioness Recruitment Ltd is seeking an experienced IT Support Analyst to join their team. This hybrid role requires attending one of their offices in South Wales twice a week. Key responsibilities include providing first and second line support for the organisation's IT infrastructure, including assisting with operation and maintenance of infrastructure...

  • IT Support Specialist

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Lioness Recruitment Ltd Full time

    Lioness Recruitment Ltd is seeking an experienced IT Support Analyst to join their team. This hybrid role requires attending one of their offices in South Wales twice a week. Key responsibilities include providing first and second line support for the organisation's IT infrastructure, including assisting with operation and maintenance of infrastructure...

  • Line Cook Supervisor

    1 month ago


    Cardiff, Cardiff, United Kingdom Las Iguanas Full time

    Are you a Line Cook Supervisor seeking a thrilling opportunity to thrive in a dynamic setting, surrounded by passionate individuals, within a dependable and supportive organization?Join us and become part of our culinary family!About Us:Enjoy a 50% Employee DiscountBenefit from a 25% Friends and Family DiscountParticipate in our We Care program which...

  • IT Support Specialist

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Lioness Recruitment Full time

    Lioness Recruitment is seeking a skilled IT Support Analyst to join a respected public sector organisation. This hybrid role requires attendance at one of their offices in South Wales, approximately twice a week.Responsibilities include:Providing first and second line support for the organisation's IT infrastructure.Assisting with the operation and...

  • IT Support Specialist

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Lioness Recruitment Full time

    Lioness Recruitment is seeking a skilled IT Support Analyst to join a respected public sector organisation. This hybrid role requires attendance at one of their offices in South Wales, approximately twice a week.Responsibilities include:Providing first and second line support for the organisation's IT infrastructure.Assisting with the operation and...