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IT Support Specialist
2 months ago
Lioness Recruitment is seeking a skilled IT Support Analyst to join a respected public sector organisation. This hybrid role requires attendance at one of their offices in South Wales, approximately twice a week.
Responsibilities include:
- Providing first and second line support for the organisation's IT infrastructure.
- Assisting with the operation and maintenance of infrastructure systems and software, including backup processes and procedures.
- Delivering user training as needed.
Key Requirements:
- Demonstrable second line support experience.
- Extensive Microsoft technology experience.
- Experience with MS Cloud Services such as Azure or Office 365.
- ITIL experience is highly desirable.
- A full driving licence and access to a personal vehicle are required.