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IT Support Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Lioness Recruitment Full time

Lioness Recruitment is seeking a skilled IT Support Analyst to join a respected public sector organisation. This hybrid role requires attendance at one of their offices in South Wales, approximately twice a week.

Responsibilities include:

  1. Providing first and second line support for the organisation's IT infrastructure.
  2. Assisting with the operation and maintenance of infrastructure systems and software, including backup processes and procedures.
  3. Delivering user training as needed.

Key Requirements:

  1. Demonstrable second line support experience.
  2. Extensive Microsoft technology experience.
  3. Experience with MS Cloud Services such as Azure or Office 365.
  4. ITIL experience is highly desirable.
  5. A full driving licence and access to a personal vehicle are required.