Information Technology Operations Manager

4 weeks ago

Horley Surrey, United Kingdom Better Days Recruitment Full time

Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey.

The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff are all established however two teams are being merged, experience of team integration would be highly desirable.

You will already have demonstrable experience in a similar role where you can demonstrate your skills and experience and to assist with driving the Infrastructure and IT Support area within the business. There will be full, day to day people management responsibilities along with assisting the Head of Department with forward thinking and future planning of the team and department.

The right candidate will be motivated, ensuring that regular team meetings take place. The role will still involve this person to be ‘technically’ hands on, assisting with more tricky fixes and being a point of escalation, providing advice and sharing knowledge.

There is a strong emphasis on Service Delivery and ITIL or ITSM Delivery Management experience is required and you will be experienced and enjoy building internal relationships with staff members of all levels. You will have experience of writing procedures and policies and working to a governance, ensuring this is followed across the department.

This a great role working within a busy and integral part of the company. There is a competitive salary, great benefits and a supportive and positive working environment on offer. The role offers hybrid working of two to three days in the office per week and the rest of the week working from home.

Experience/Skills/Attributes:

  • Minimum of five years’ experience as an IT Operations Manager or similar role
  • IT related Degree
  • ITIL/ITSM Service Delivery experience
  • Jira knowledge would be highly desirable
  • Extensive knowledge and experience of; Networks, Wi-fi, servers, storage, and back up. Switches and firewalls
  • IT security knowledge/experience
  • Good experience of MS Servers and Active Directory policies
  • Ideally worked within a larger office environment with structured processes, procedures and governance
  • Ability to look at capacity management and making clear judgements and decisions
  • Motivational and positive attitude
  • Organised and forward thinking. Ability to plan ahead rather than just ‘firefight’
  • Strong team manager with an approachable and friendly manner
  • Experienced with speaking to staff members of all levels
  • Strong problem solver and good at prioritising workloads
  • Experience of working to KPI’s and SLA’s
  • Experience working within the energy industry is desirable, but not essential

  • Information Technology Operations Manager

    3 weeks ago

    Horley, Surrey, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff...

  • Information Technology Operations Manager

    3 weeks ago

    Horley, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff...

  • Information Technology Operations Manager

    4 weeks ago

    Horley, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff are...

  • Information Technology Operations Manager

    3 weeks ago

    Horley, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff are...

  • Information Technology Operations Manager

    4 weeks ago

    Horley, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff are...

  • Information Technology Operations Manager

    3 weeks ago

    Horley, United Kingdom Better Days Recruitment Full time

    Brand new permanent opportunity for an experienced IT Operations Manager to join a successful and fast-growing Energy, Data and Technology company located in Surrey. The role is to manage a team of around ten Operational staff within IT to include Service Desk, Deskside/Infrastructure Support, Network Engineers and Application Support. The existing staff...

  • Information Technology Help Desk Manager

    1 month ago

    Chobham, Surrey, United Kingdom In Technology Group Full time €70,000

    IT Helpdesk Manager - Chobham - £70,000 - Great Opportunity! Role : IT Helpdesk Manager We are a recruitment agency looking for an experienced IT Helpdesk Manager to join a local MSP based in Chobham. Monitor and track Key Performance Indicators Track and analyse key performance indicators (KPIs) to assess service quality and pinpoint areas for...

  • Information Technology Help Desk Manager

    1 month ago

    Chobham, Surrey, United Kingdom In Technology Group Full time €70,000

    IT Helpdesk Manager - Chobham - £70,000 - Great Opportunity! Role : IT Helpdesk Manager We are a recruitment agency looking for an experienced IT Helpdesk Manager to join a local MSP based in Chobham. Monitor and track Key Performance Indicators Track and analyse key performance indicators (KPIs) to assess service quality and pinpoint areas for...

  • IT Operations Manager

    2 weeks ago

    Horley, United Kingdom Clearwater People Solutions Full time

    Are you an experienced IT Operations professional seeking your next challenge?I am currently seeking an experienced IT Operations Manager to join a forward-thinking organisation. This pivotal role will see you managing critical IT functions and leading a team to deliver exceptional infrastructure support and operational services.Your responsibilities as the...

  • IT Operations Manager

    3 weeks ago

    Horley, United Kingdom Clearwater People Solutions Full time

    Are you an experienced IT Operations professional seeking your next challenge? I am currently seeking an experienced IT Operations Manager to join a forward-thinking organisation. This pivotal role will see you managing critical IT functions and leading a team to deliver exceptional infrastructure support and operational services. Your responsibilities as...

  • IT Operations Manager

    3 weeks ago

    Horley, United Kingdom CV-Library Full time

    Are you an experienced IT Operations professional seeking your next challenge? I am currently seeking an experienced IT Operations Manager to join a forward-thinking organisation. This pivotal role will see you managing critical IT functions and leading a team to deliver exceptional infrastructure support and operational services. Your responsibilities as...

  • Technology Operations Specialist

    2 weeks ago

    Horley, Surrey, United Kingdom NHS Full time

    Job Summary:We are looking for a skilled Technology Operations Specialist to join our team as a 1st & 2nd Line IT Support Analyst. This is a great opportunity for someone who wants to work in a dynamic environment where they can make a real difference.Key Responsibilities:• Collaborate with other IT professionals to maintain network security, manage user...

  • Data Manager

    11 hours ago

    Surrey, United Kingdom Oscar Technology Full time

    **_Data Manager / IT Manager - Scientific Organisation - Surrey - Salary up to £85,000_** **_The Role:_** The successful applicant will ultimately be someone who is comfortable working independently, as well as part of a wider team. You'll function in close proximity with the senior management team at a detailed technical level. You'll be able to respond...

  • Senior IT Operations Manager

    2 weeks ago

    Horley, Surrey, United Kingdom Clearwater People Solutions Full time

    Clearwater People Solutions is seeking an experienced IT Operations Manager to lead our critical IT functions and teams.The successful candidate will oversee the smooth running of various functions, including networks, data centres, operational security, server solutions, cloud services, and mobile device management.We offer a competitive salary range of...

  • Technical Operations Lead

    2 weeks ago

    Horley, United Kingdom Clearwater People Solutions Full time

    Clearwater People Solutions is looking for a Technical Operations Lead to oversee our IT infrastructure and operational services. As a key member of our team, you will be responsible for managing infrastructure operations, setting strategic service directions, and collaborating with IT Security and Information Governance teams.Responsibilities:Manage...

  • IT Infrastructure Operations Manager

    4 days ago

    Surrey, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job OverviewInfraView, a Specialist Cloud & IT Infrastructure Technology Recruitment company, is seeking an experienced Service Desk Manager to lead our 24/7 Service Centre. The successful candidate will oversee the day-to-day operations of the team, monitor and manage service desk performance metrics, and develop processes to enhance productivity.About...

  • Information Security Specialist

    2 days ago

    Surrey, United Kingdom Opus Recruitment Solutions Full time

    **Information Security Specialist | Surrey | £60,000-£80,000** **Calling all Information Security enthusiasts!** **My client is looking for an individual who can accelerate the organisation to the next level in terms of Information Security. They are looking for an experienced strategist to consolidate a large number of diverse thoughts into a long-term...

  • Enterprise Information Officer

    2 weeks ago

    Surrey, United Kingdom Mentmore Full time

    About Mentmore:Mentmore is a forward-thinking organization in the field of data management, seeking a seasoned professional to join their team as an Enterprise Information Officer. This role is responsible for designing and implementing a global data platform that aligns with the company's ambitious data strategy programme.The successful candidate will be...

  • Technology Account Manager

    11 hours ago

    Surrey, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    **Technology Account Manager** **£30k - £38k + Bens + Bonus + Hols + Pension** **Surrey** **The Company** Let’s face it, nothing truly great happens without an ambitious team behind it. Realising your ambitions won’t happen by accident though. Without action, they’ll remain a pipe dream. Our client work with high-growth tech leaders to make...

  • Residential Operations Manager

    4 weeks ago

    Surrey, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    About the RoleIn this role, you will be responsible for leading from the front as a Residential Operations Manager. You will work closely with our team to ensure that we recruit the best candidates to join our care team and provide an effective induction to new team members.You will also be responsible for providing ongoing guidance, reviewing progress, and...