Senior Officer

Purpose of Job
• To provide leadership and management of all activities relating to the
Council’s Moving Traffic Enforcement service across the City.
• To deliver projects whilst ensuring compliance with national legislation and
local policy in relation to Moving Traffic Enforcement and its associated
activities.
• To work with specialist teams and suppliers with the expectation that the
post holder will seek opportunities to sustain and expand delivery whilst
ensuring value for money.

Key Accountabilities & Duties
1. To ensure all Moving Traffic Enforcement CCTV/digital recording/monitoring
equipment is operated and maintained in an efficient manner making sure
that all work is undertaken in accordance with current legislation, the
Council’s current operating procedures, Data Protection and national Code
of Practice.
2. Lead in preparing, and project managing new Moving Traffic Enforcement
sites and associated systems into existing infrastructure.
3. Developing all systems, services, and policies in relation to Moving Traffic
Enforcement.
4. Prioritise competing requests for action based on the relative impact on the
public and the Council from Moving Traffic Enforcement schemes.
5. Ensure that accurate and timely observations and records of contraventions
including capture and review of evidence, written logs and data are kept.
6. Monitoring of evidence packs created and ensuring connection between the
various software systems to the Penalty Charge Notice system.
7. Manage related contracts for the provision of Moving Traffic Enforcement
for Southampton City Council.
8. Develop business contacts and networks for the purpose of developing the
service.
9. To be the main Department for Transport contact for Moving Traffic
Enforcement, and the keep the Councils VCA certification compliant and up
to date.

10. Manage a secure system for logging, retrieving and storing data in
accordance with current legislation, the Council’s current operating
procedures, Data Protection and national Code of Practice.
11. To provide technical support to other teams, including Parking Services,
Penalty Charge Representations, Traffic Regulation Orders, Integrated
Transport and Citywatch regarding the maintenance of, or introduction of,
Moving Traffic Enforcement sites and equipment.
12. Responsible for regular site checks being carried out, and records kept, on
mandatory/regulatory signs and road markings for use in PCN
representations.
13. Arrange for defects with signing, lining, hardware and software to be
rectified and check work is carried out satisfactorily.
14. Assist with the Councils response to internal and external audits by the
DVLA and others as required and achieve a satisfactory outcome that
demonstrates compliance.
15. To apply Department for Transport, Adjudication Service, County Court
Service, Council and departmental policies as appropriate.

Core Responsibilities and Deliverables
Financial Management
1. To deliver Moving Traffic Enforcement services within budget.
2. To comply with the Council’s financial policies and requirements.
3. To identify and propose opportunities for innovation, commercialisation, cost
savings, cost recovery or income generation.
Customer Relationships
1. To deliver Moving Traffic Enforcement services in accordance with agreed service
standards.
2. To monitor and act upon customer feedback to improve customer experiences
and to meet or exceed customer satisfaction.
3. The dissemination of information, and promoting effective liaison with other
related agencies.
Operational Effectiveness and Compliance
1. To operate in accordance with HR policies and practice.
2. To undertake continuous improvement activity to improve the effectiveness of
services.
3. To comply with all Council policies in relation to Health and Safety and Information
Governance.
4. To escalate risks and issues which may impact any aspect of performance or the
Council’s reputation.
5. Deliver an effective Moving Traffic Enforcement Service and taking responsibility
for performance
6. The effective management of personal workload.
7. Ensure that records are maintained and reports are completed to a high standard
and within the specified timeframe
8. Commit to the protection and safeguarding of adults with care and support needs,
and value and respect their views and needs.
Organisational Capability
1. To participate in team and Council wide activities to improve involvement and
communication.

2. To participate in and to use the appraisal and performance contract process to
develop personal contribution and develop capability.
3. To take responsibility for personal development including any continuous
Professional Development.
4. To work with others in the team to develop change readiness.
5. Participate in and work in partnership with a range of multi-agency services

Person Specification
Criteria Essential Desirable
Qualification

Knowledge,
Experience and Skills

Educated to degree level (or equivalent
experience)
In depth knowledge, understanding
and experience in Civil Enforcement
(with particular focus on Moving Traffic
Enforcement)
Extensive knowledge of relevant
Legislation, including Traffic
Management Act 2004 and TSRGD
2016
Ability to travel around the City of
Southampton in an efficient manner to
carry out site visits
Experience of working as part of a
team that operates within a highly
legislated environment
Experience of end to end project
management
Able to work on own initiative and
prioritise workloads
Able to work with internal and external
stakeholders
Able to work with accuracy and to
deadlines

Core Behaviours
• Takes personal accountability and holds others to account
• Takes responsibility for own development.
• Listens to and respects the opinions of others.
• Asks for, reflects upon and acts on feedback.
• Works collaboratively with others to deliver the best outcomes.

• Actively seeks opportunities for improvement in organisational processes and
activity.
• Builds understanding and commitment to transformational change.
• Sets standards for customer service.
• Builds relationships of trust and alliances with customers groups.
Additional Requirements
1. The duties and responsibilities highlighted in this job description may vary over
time. Postholders are expected to undertake other duties and responsibilities
relevant to the nature, scope and grading of the post.
2. The post holder must have the ability to understand the needs of a multi-racial
society and be prepared to implement the Council’s Equality Policy at a level
appropriate to the job and must at all times carry out his/her responsibilities
with due regard to the Council’s Equal Equality Policy.
3. The post holder is required to be familiar with the Directorate’s Health and
Safety Policy and be aware of and observe any part of the policy related
specifically to the duties and responsibilities of the post.
Standby Payment Yes ☐ No☒
Fire Marshall Yes ☐ No☒
First Aider Yes ☐ No☒
Politically Restricted Yes ☐ No☒
Tool Allowance Yes ☐ No☒
Emergency Planning Rota Yes ☐ No☒
Contractual Car User (see
intranet for more
information)

Yes ☐ No☒

DBS (see intranet for
more information)

Standard ☒ Enhanced ☐ N/A ☐

Basic Disclosure (see
intranet for more
information)

Yes ☒ No☐