Area Manager: Business Planning and Performance

3 weeks ago

Sutton Coldfield West Midlands, United Kingdom Amazon TA Full time

Location: UK wide - Must be willing to relocate
This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon Operations.
At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes
You’ll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
As a graduate Area/Shift manager you could be placed within one of these teams:
• The Customer Fulfiilment (CF) team are the first people in the chain that helps customers get products at the speed we’re known for. Based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. The CF help to manage dynamic inventory and facilitate speedy deliveries round the clock.
• Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. ATS analsyes data and uses the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
• Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. Utilising creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Bachelor’s degree (or working towards a bachelor’s degree)
- Advanced proficiency in written and verbal English
- Relevant experience in performing data analysis
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.

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