Patient Advisor
3 weeks ago
Patient Advisor / Sales
Private Medical Clinic
London, W1G
Full Time / Salary negotiable
- Serve as a trusted resource for patients, offering information on medical conditions, procedures, and available resources.
- Coordinate communication between patients, healthcare providers, and other relevant stakeholders to ensure seamless care delivery.
- Assist patients in navigating the healthcare system, including scheduling appointments, obtaining referrals, and accessing necessary services.
- Advocate for patients' needs and rights, ensuring they receive quality care and are treated with dignity and respect.
- Maintain accurate and confidential records of patient interactions and follow-up activities. Requirements: - Proven experience in a customer service patient-facing role, within a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to convey complex information in a clear and understandable manner.
- Strong empathy and compassion for patients and their families, with a genuine desire to help others.
- Ability to work effectively both independently and as part of a team in a fast-paced environment.
- Proficiency in basic computer applications and electronic health record systems.
- Knowledge of medical terminology and healthcare regulations (preferred). ** Salary range noted on advert is average range for a job of this kind, but for this specific role is negotiable depending on skills and experience ** If this sounds like you, please click apply today to discuss further #J-18808-Ljbffr
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