Accommodation Officer

3 weeks ago


Oxford Oxfordshire, United Kingdom Eden Brown Full time

Are you in search of a temporary yet fulfilling role? We're thrilled to offer an exciting position for our client based in Oxfordwho are looking to appoint a Tenancy Management Officerfor the 3 months ongoing, at the rate of 26.98 per hour umbrella
Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington and Abingdon. To provide a high quality, customer focused service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions
Responsible for identifying suitable temporary and permanent decant properties and coordinating other teams in assisting the tenant in arranging removals, fitting of carpets and curtains and changes to services e.g. reading of meters, contacting utility companies, post office, telephone and other media services and the Council Tax team
Produce performance management reports and statistics as required and assist with other tasks and projects as requested by members of the Housing Management Team and the Tenancy Manager.
Responsible for managing housing issues for customers dealing with stressful situations in an organised and professional manner by following the organisations policies and procedures on issues such as Safeguarding, Death, Domestic Abuse, Welfare Concerns, Child Protection and, Mental Health. Liaising with external support and medical agencies as necessary.
Ensure the welfare of tenants and residents in emergency situations including fire and, floods by being the Council's lead housing presence on site emergency accommodation and ensuring tenants are safely transported where required.


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