Telephone Receptionist
3 weeks ago
The Limes Medical Centrehas an exciting opportunity for a receptionist to join our team on a full- time basis for 37.There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, ensure that appointment bookings are well- managed, provide a safe and high- quality service and assist with keeping health records accurate and up-to-date.
Dealing with requests for information, and managing problems and complaints;
Answering the telephone, promptly.
Further training will be available to further your skills to support your professional development.
We are looking for areceptionist to join our busy practiceteam and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
Excellent communication skills, with a clear and polite telephone manner;
Strong IT and administration skills;
Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
The Limes Medical Centre is a friendly and supportive practice to approximately 20,000 patients across 4 sites in Epping, Theydon Bois, North Weald and Waltham Abbey respectively. We are a training practice and play an active role in our local PCN.
The NHS Pension Scheme which is a defined benefits scheme
Health service discounts
Annual Leave: minimum 28 days (not including bank holiday) pro rata for part-time and enhancements for long service
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