Receptionist - Veterinary Receptionist

2 weeks ago


United Kingdom Oakhill Veterinary Centre Full time

We’re looking for someone who excels in customer service and can work efficiently in a busy environment to join the reception team at our Lytham Road branch.
Oakhill Veterinary Centre are looking for an enthusiastic receptionist to join our team at our Lytham Road branch (Fulwood, PR2 8JB). Our reception teams are the first and often last point of contact that our patients and clients have – fulfilling a vital role in the success of our team ensuring an exceptional customer journey.
Welcome customers and their pets for appointments with a compassionate and professional attitude.
Answer the telephone, direct calls to the appropriate people and take messages.
Work within your team (and at times alone) to ensure the reception and waiting area are maintained to a high standard.
Deal with worried or upset clients and connect them to the appropriate help.
Carry out photocopying, typing of letters, scanning and filing on and offline.
Complete any other ad-hoc tasks as required (within your capabilities).
Experience within a veterinary business would be an advantage.
Experience in using Microsoft Office with typing skills and administrative knowledge with an eye for detail is essential.
An excellent telephone manner and strong communication skills.
Ideally has some basic animal knowledge and a friendly, positive, proactive and committed attitude.
A competitive salary dependent on skills and experience.
Ongoing training & professional development.
Wellbeing support in a friendly environment.
Social events.
This role would ideally suit someone with a strong background in customer service with an interest in animals. Please note all candidates must have the right to live and work in the UK and possess a strong level of written and spoken English.
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