Insurance Complaints Handler

3 weeks ago


London, United Kingdom Next Employment Ltd Full time

A leading global Insurance firm based in the city of London are currently seeking a self-motivated, confident and highly capable Complaints Handler to start asap until approximately October 2024 within a temporary ongoing capacity.
Managing referrals/questions/chasers from the financial ombudsman service (FOS)
•To decide if the complaint has been handled fairly and reasonably, in line with the approach of the FOS
•To carry out the administration surrounding these exercises, as well as other administration for the complaints function
Experience of handling motor - and home - insurance complaints
A sound working knowledge of CIDRA, the Insurance Act 2015, and the Marine Insurance Act 1906


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