Customer Services Team Leader

4 weeks ago


West Bromwich West Midlands, United Kingdom Arnold Clark Group Full time

We’re currently looking forCustomer Service Executives to create an outstanding customer experience in our West Bromwich Motorstoreand help customers get excited about our products.
33 days’ holiday allowance with room to grow
~ Generous retail discounts
~ Private healthcare
~ Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
~ Pension scheme
~ Opportunities for training and progression

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).
At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.
Preparing the showroom and cars for the day ahead.
Supporting the Sales department and delivering excellent customer experience.
Learning about our products so you can help our customers find the perfect fit.
From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
#



  • Castle Bromwich, United Kingdom Universal Business Team Full time

    We are currently seeking a Customer Service Team Leader to join a well-established, family-run SME based in Castle Bromwich. As an Operations Administrator your role will be to support the everyday operations. Your responsibilities include Stock Control, Daily Purchasing, Supplier Liaison, advising Customer Service of any delays with customers orders and...


  • West Bromwich, West Midlands, United Kingdom MET Recruitment Limited Full time

    Do you enjoy processes and building customer rapport? Our client, a well-established leading manufacturing company, are seeking a Customer Support Executive to join their growing team. The successful candidate will have excellent customer service skills and will be able to speak confidently to customers/clients on all levels. The candidate will help...


  • West Bromwich, West Midlands, United Kingdom MET Recruitment Limited Full time

    Our client, a well-established leading manufacturing company, are seeking a Customer Service Executive to join their growing team. The successful candidate will have excellent customer service skills and will be able to speak confidently to customers/clients on all levels. Act as the main point of contact for UK-based customers inquiring about products...


  • West Wickham, United Kingdom Reed Business Support Full time

    Reed Business Support are currently working exclusively with a national brand for our West Wickham based client in securing them a Customer Services Team Leader. The ideal Customer Services Team Leader would need to be able to demonstrate relevant experience with the below duties: Customer Services Team Leader experience required: - 2 years’ Team Leader...


  • Walsall, West Midlands, United Kingdom Echo Managed Services Full time €32,000

    Job Description Job Title: Resource Planning Team Leader - Contact Centre You will help us ensure that we have the right resource in place to deliver world-class customer service by effectively planning and forecasting our workforce to meet customer demands, while optimising service delivery. Implementing an effective planning cycle and presenting...


  • Livingston, West Lothian, United Kingdom Escape Recruitment Services Full time

    Job Description Escape Recruitment Services Commercial Division are supporting recruiting for our client, a successful manufacturing company based in Livingston; they have an exceptional opportunity for an experienced Customer Service Team Manager to join them on a permanent basis. Day to day operation management of the Customer Service team (circa. Ensure...

  • Customer Team Leader

    4 weeks ago


    Walsall, West Midlands, United Kingdom AKTON Resourcing Ltd Full time €28

    Customer Team Leader Walsall Full time: 35/hrs a week £27.50/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Team Leader in the Walsall area. Main purpose of the job role: * To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer...


  • West Bromwich, United Kingdom Fire Services Central Ltd Full time

    We are seeking a dedicated and highly professional Sales Team leader to work in our sales team to work with our existing strong customer base and to develop Sales for the long term. You’ll be making sure that our customers are well looked after, and well communicated with and you’ll be looking for opportunities to develop their sales spend with us by...

  • Team Leader

    3 weeks ago


    West Bromwich, United Kingdom CeX Full time

    Retail Team Leader with a passion for games, DVDs, gadgets and computers Location: West Bromwich About Us; - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. - We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel...

  • Team Leader

    3 weeks ago


    West Bromwich, United Kingdom CeX Full time

    Retail Team Leader with a passion for games, DVDs, gadgets and computers Location: Cex West Bromwich About Us; - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. - We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel...


  • Wakefield, West Yorkshire, United Kingdom Elevation Recruitment Group Full time €32,000

    Customer Service Team Leader Wakefield Well established, large organisation Benefits: Competitive salary up to £32,000 per annum Opportunities for professional growth and development A supportive and collaborative work environment Company benefits package Elevation Recruitment Group, Business support division are working with a busy and dynamic...

  • Team Leader

    2 weeks ago


    West Midlands, United Kingdom SEVERN TRENT Full time

    Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant team members working across our patch. We welcome people from all...

  • Team Leader

    4 days ago


    West Bromwich, Sandwell, United Kingdom CeX Full time

    Retail Team Leader with a passion for games, DVDs, gadgets and computersLocation: West BromwichAbout Us; We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology...


  • Wakefield, West Yorkshire, United Kingdom Elevation Recruitment Group Full time €32,000

    Customer Service Team Leader Competitive salary up to £32,000 per annum Opportunities for professional growth and development Company benefits package Elevation Recruitment Group, Business support division are working with a busy and dynamic company based in Wakefield, known for it's innovative products and exceptional service. We are looking for a...

  • Team Leader

    3 weeks ago


    West Bromwich, West Midlands, United Kingdom Balens Specialist Insurance Brokers Full time

    The Role: Team Leader Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We are on the lookout for a committed, self-motivated and conscientious individual to work within our Affinities team, alongside our Business Managers, to ensure the smooth running of all departments, as directed....

  • Team Leader

    3 weeks ago


    West Bromwich, West Midlands, United Kingdom Balens Specialist Insurance Brokers Full time

    The Role: Team Leader Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We are on the lookout for a committed, self-motivated and conscientious individual to work within our Affinities team, alongside our Business Managers, to ensure the smooth running of all departments, as directed....

  • Team Leader

    1 month ago


    West Bromwich, West Midlands, United Kingdom Balens Specialist Insurance Brokers Full time

    The Role: Team Leader Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We are on the lookout for a committed, self-motivated and conscientious individual to work within our Affinities team, alongside our Business Managers, to ensure the smooth running of all departments, as directed....

  • Team Leader

    3 weeks ago


    West Bromwich, West Midlands, United Kingdom Balens Specialist Insurance Brokers Full time

    The Role: Team Leader Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We are on the lookout for a committed, self-motivated and conscientious individual to work within our Affinities team, alongside our Business Managers, to ensure the smooth running of all departments, as directed....


  • West Bromwich, West Midlands, United Kingdom Hays Full time €20

    Brokerage Team Leader - Temporary – Hybrid – Around £20 per hour You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. We are currently supporting an organisation in the West Midlands in the recruitment of a Brokerage Team Leader on a temporary basis. You will manage a team of...


  • West Suffolk, United Kingdom West Suffolk Council Full time

    We are looking to appoint a highly motivated Customer Service Team Leader to support employees working across different locations providing a crucial first point of contact for residents, businesses and visitors to West Suffolk. You will be responsible for ensuring the team delivers excellent customer service and meets service level agreements for a range...