Operational Human Resources Manager
2 weeks ago
About Allica bank
Allica is on a mission to become Britain’s most recommended business bank, by providing established SMEs – who represent more than a third of UK GDP – with lending, savings and current accounts, delivered through the latest proprietary technology alongside expert human relationships.
In Deloitte’s annual Technology Fast 50 rankings, Allica is the UK’s fastest growing technology firm - and the fastest-growing financial technology (fintech) firm ever.
In 2022 Allica became one of the quickest UK fintech firms to reach profitability and closed a £100m Series C investment led by leading global technology investor TCV – investors in the likes of Netflix, Revolut and Spotify.
In the last year Allica received more than ten major financial services industry awards, including being named UK business bank of the year and global SME neobank of the year, alongside being named as one of the world’s 100 most promising fintech companies by leading global technology research firm CB Insights.
The role of HR Operations Manager at Allica Bank will be responsible for working across the HR function and with 3rd party providers to ensure we deliver a best in class HR service delivery.
As our HR Operations Manager you will be accountable for supporting the delivery of our people strategy through flawless execution and development of our people processes and systems. The role will be varied with opportunity to get involved in both HR cycle activities and project work. The role will be hands on but you will have great opportunity to shape and influence how we deliver HR services to the business.
You will be able to demonstrate well-rounded risk management, mitigation, and problem-solving skills. Behaviorally you’ll be commercially astute, with the ability to demonstrate your ability to coach, challenge and influence a wide range of business stakeholders.
HR Process Management
Develop, implement and improve existing HR processes to improve efficiency and ensure they are fit to support Allica's continued growth
Support the full employee life cycle including recruitment, onboarding, performance management and offboarding
Ensure HR remain compliant with all relevant laws and regulations
Support the Head of HR in developing a reward framework to support Allica’s growth
Support the Head of HR on the annual reward cycle – Bonus, Salary Review etc
Payroll & Benefits
Support our Payroll advisor with the running of payroll
Help to improve our payroll process through use of back practise and technology
Ensure payroll remains complaint in all markets in which we operate
HR Systems
Ensure our HR systems support wider business goals and integrate with wider business systems
Consistently look for improvements in the way HR uses technology to improve our efficiency and service to customers
HR Service Delivery
Manage, coach and develop the HR Service team ensuring best in class delivery
Support with colleague queries on all HR matters
Provide insightful data to the wider HR team and business to support performance improvement
Support the Head of HR with management of our 3rd party suppliers
Previous Banking/FS experience is desirable
Experience in working with 3rd party suppliers such as outsourced HR services, payroll providers, recruitment agencies, benefit providers and LinkedIn
Commercial understanding of the business and how HR can support the requirements of stakeholders
Expeirence of leadership and driving performance within a transactional, advisory or shared service environment and experience of a business facing role (Partnering)
Project management and in particular system implementation
Knowledge of HR operations/ shared services environment, service systems & HR policies.
Expeirence of continuous improvement of HR process/policy/procedure
Flexible working
That’s why Allica Bank is fully committed to flexible and hybrid working. Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.
Full onboarding support and continued development opportunities
~ Options for flexible working
~ 25 days holiday – with the option to Buy/Sell
~ Pension contributions
~ Discretionary bonus scheme
~ Private health cover (with the option to add family members)
~ Life assurance
~ Family friendly policies including enhanced Maternity & Paternity leave
~ Season ticket loans
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