Customer Service Insurance Claims Handler
4 weeks ago
Insurance Claims Handler
£Onsite Parking
Training Support
Close to Bolton/Bury within a high spec office
Working for a leading independent insurance broker with a rich history spanning over 60 years. An exciting opportunity has arisen for an experienced Insurance Claims Handler to join their friendly and well established team. The successful candidate will manage a diverse range of claims predominantly within Property & Liability.
Key Responsibilities as an Insurance Claims Handler
- Claims Assessment: Review and assess insurance claims across various products to determine coverage and liability.
- Client Acknowledgment: Acknowledge all new claims to clients and insurers, keeping clients informed and pursuing the best outcome.
- Investigation: Investigate and gather evidence to support claims decisions.
- Timely Handling: Ensure all claims are processed efficiently, adhering to FCA guidelines and company procedures.
- Record Management: Maintain accurate and up-to-date records of all claims activities.
- Diary Management: Manage an efficient diary system for claims follow-up.
- Mentorship: Mentor and provide guidance to junior claims handlers.
- Industry Awareness: Stay up-to-date with changes in the insurance and childcare industries.
- Prepare claims reports for Account Executives on larger cases.
- Training: Conduct training and assessment exercises in line with the individual T&C scheme and identify areas for personal development.
The package as an Insurance Claims Handler
- Competitive salary.
- Workplace pension with employer-matched 5% contribution.
- Life Assurance - Death in service benefit (2x annual salary).
- Employee Assistance Programme.
- 25 days of annual leave, plus extra holiday days at Christmas not deducted from annual entitlement.
Please apply with your latest CV if you have a background in Insurance Claims. Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy
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