Subsidence Claims Specialist
4 weeks ago
Adjusting Appointments Limited is seeking an experienced Claims Technician to join its Subsidence Team. As a key member of the team, you will provide technical building claims solutions and support to a team of surveyors and a claims management team.
Main duties and responsibilities include:
- Communicating with customers, contractors, and insurer clients over the telephone, email, and in writing
- Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage
- Updating and creating building repair scopes using in-house schedules of rates
- Assessing contractor estimates
- Negotiating cash settlements for repairs with policyholders
- Managing panel contractors, controlling repair schedules, and costs
- Settling claims under delegated authority
Required skills and experience:
- Previous subsidence/buildings insurance claims experience or extensive trade experience (5+ years) or be a graduate building surveyor
- Demonstrate great communication and organization skills
- Ability to demonstrate a high standard of customer service
- Computer literate, with excellent verbal and written communication skills
- Ability to thrive in a fast-paced target-driven environment
- Positive attitude and be a flexible, self-motivated team player
- Attention to detail and ability to assess and resolve problems and find solutions
Benefits:
- Remote working
- Up to £30k per annum
- 25 days holiday plus an excellent benefits package
- Company bonus scheme, training, and career advancement
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