Customer Service/Contact Centre Operatives

2 weeks ago


Pershore Worcestershire, United Kingdom Anderson Recruitment Full time €24,000

Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Customer Service Administrator to join the team. If you are looking for career development, then this is a great opportunity for someone who wants to further their administrative and customer service skills We are looking for someone who likes to take ownership, as this role will be evolve into a senior team member, over peak times you will actively help with training and inductions and will also assist the Customer Service Manager with key customers.
Duties and Tasks
Customer service -
- Handling Customer service queries via phone, email, and live chat functions.
- Placing corporate orders and liaising with corporate clients.
- Producing quotations and advising customers on products that suit.
- Taking on the role of supervisor when the customer service manager is away.
- Investigating and resolving customer complaints.
- Investigating and resolving delivery queries.
- Support with induction and training of temporary staff members.
Administrative and marketing tasks
- Supporting with workload across platforms to include Amazon, eBay and Not on The Highstreet Data entry, amending listings and creating specifications.
- Supporting Customer service manager across other brands.
- Collating data from our sales channels and support analysing results.
Candidate Attributes:
- Self-motivated and enthusiastic. Someone who is ready to make a real difference.
- Customer Service experience, whether that's face to face (retail/hospitality) or in a call centre environment.
- Fantastic with people as this client put their customers at the heart of everything they do.
- Enjoy making decisions and connecting with people from all walks of life.
- Can easily navigate your way through multiple systems and tasks at any one time.
- Have good IT and numeracy skills.
Salary £24k + Bonus
Hours Monday Friday 9am 5.30pm with flexibility during busy periods.
JBRP1_UKTJ



  • Pershore, United Kingdom Advanced Water Company Full time

    **About Us** Advanced Water Company is built on a reputation of excellent customer service and technical support with specialist product knowledge in the unvented spares market. We are an omnichannel distributor with our customer base expanding right across the National Merchants Sector and Distribution Centres, Independent Plumbing & Heating Merchants as...


  • Worcestershire, United Kingdom Halfords Full time

    Job PurposeYou will be responsible for developing and implementing internal communication strategies that align with the Halfords mission and values. You’ll work closely with key stakeholders within the team and wider business to identify communication needs and develop messaging that engages and informs colleagues. You will also be responsible for the...


  • Pershore, United Kingdom Redplug Blown Insulation Ltd Full time

    Are you an experienced sales, customer service, and/or office administrator looking for a role in an exciting, rapidly growing company? Do you enjoy working in an environment where no two days are the same and you're working as a team to develop creative solutions? If so, we would love to hear from you! Redplug Blown Insulation Ltd specialises in blowing...


  • Worcestershire, United Kingdom Halfords Full time

    As a Customer Experience Advisor you'll play a key role to ensure customers remain our number one priority by taking pride in the service we provide and to develop a ‘first contact resolution’ ethos. Develop and maintain positive relationships between Cycle2work and its customers, by acting as a point of contact and resolution for customer enquiries and...


  • Pershore, United Kingdom Sprint Group Full time

    **Job Title**: Customer Service Representative **Salary**: £21,000.00-£22,000.00 per year **Location**: Pershore (Office Based) **Job Type**: Full Time (37.5 hours) Founded in 1994, Sprint handles turnkey commercial kitchen and bar projects with ease and supplies a wide range of cost effective and outstanding quality products from leading...


  • Worcestershire, United Kingdom Platform Housing Group Full time

    We currently have full time and part-time opportunities for Customer Service Advisors to join our Contact Centre team. The role is the first point of contact for our customers, and you can look forward to having rewarding, problem solving conversations with customers every single day. This is a key role in leading our company-wide drive to deliver customer...

  • Customer Service

    6 months ago


    Pershore, United Kingdom WFP Full time

    WFP are a small team supplying UK’s best food handlers & processors with their packing consumables. This includes packaging materials, hygiene supplies, food handling equipment and production utensils. Founded in 1999, WFP has become relied on for our broad range of proven products, unique and responsive service and industry knowledge and support. As part...


  • Pershore, Worcestershire, United Kingdom Jark - Worcester Full time

    Warehouse Operative Jark are recruiting several warehouse operatives for a company that laminates, printed and plain flexible solutions to the retail and food service sectors. Due to the exciting growth of the business we are looking for a full time skilled warehouse operative to join our team. Delivering materials to machine Operators with minimal...


  • Pershore, United Kingdom GMP Recruitment Ltd Full time

    We at GMP Recruitment are recruiting on behalf of a well-established manufacturing company, based in the Pershore area, and we are looking for a Customer Solutions Coordinator to join their team on a full-time, permanent, contract. Our client specialises in cooling products. They have had a fantastic growth and are now looking to extend their...


  • Pershore, Worcestershire, United Kingdom Workforce Staffing Ltd Full time

    Dispatch Operator RoleWe are seeking a detail-oriented and motivated individual to join our dispatch team as a Dispatch Operator. This role plays a crucial part in ensuring our custom-made products are carefully packaged and dispatched to customers on time.Key Responsibilities:Accurately pick and pack personalised items ready for dispatch.Collect orders,...


  • Pershore, Worcestershire, United Kingdom Asda Full time

    About the Role:We are seeking a skilled and enthusiastic Customer Service Associate to join our team at Asda. As a key member of our sales team, you will be responsible for delivering exceptional customer service, working across various departments to ensure a seamless shopping experience.Your Key Responsibilities:Provide excellent customer service,...


  • Pershore, Worcestershire, United Kingdom Tesco Full time

    Role OverviewWe're looking for a motivated and customer-focused individual to join our team as a Sales Colleague. As a Sales Colleague, you will play a key role in delivering excellent customer service, ensuring that our customers have a great shopping experience in our store.Key ResponsibilitiesProvide exceptional customer service, answering customer...


  • Pershore, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Pershore, WR10 2DT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Pershore, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Pershore, WR10 2DT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group Transport Essential We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...


  • Pershore, Worcestershire, United Kingdom Anderson Recruitment Full time

    Anderson Recruitment is proud to present an exciting career development opportunity for a Customer Service Administrator to join our client based in Pershore, Worcestershire.This role presents an excellent chance to further your administrative and customer service skills in a dynamic team environment. Our client supplies an exciting product to businesses,...


  • Pershore, United Kingdom Anderson Recruitment Full time

    Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Customer Service Administrator to join the team. If you are looking for career development, then this is a great opportunity for someone who wants to...


  • Pershore, United Kingdom JUICE RECRUITMENT Full time

    Are you a University Graduate looking for temporary work until Christmas? Are you simply looking for immediate start work within an office environment? Juice Recruitment are proud to be supporting a fantastic organisation in Pershore with their search for Customer Service Administrators on an ongoing temporary basis up until Christmas! Hours are Monday -...


  • Pershore, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant - Nights **Location**: Pershore, WR10 2DT **Hours**: Part-Time Hours Available **Hourly Rate**: £11.00 **Bonus Scheme**: Quarterly Bonus Incentive! Transport Required We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night...


  • Worcestershire, United Kingdom Jark Full time

    Customer Service Assistant. A role within the customer service department of a leading warehousing and distribution business based in Redditch, B98 has arisen. A great opportunity to secure a full-time role with a rapidly expanding business. Working within the customer service department we are looking for someone who will join an established team...


  • Pershore, Worcestershire, United Kingdom Anderson Recruitment Full time

    About the RoleWe are currently recruiting for Temporary Customer Service Administrators to join our client based in Pershore, Worcestershire. Our client supplies an exciting product to businesses and is looking for temporary support to help process orders up until Christmas.Key Responsibilities:Handling customer enquiries via telephone and online...