Customer Support Specialist
2 weeks ago
BMW CUSTOMER EXPERIENCE ADVISOR (PURCHASE ADVISOR).
Stephen James BMW is looking for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a fantastic opportunity to develop a career with one of the worlds most admired brands in the automotive industry.
As a BMW Customer Experience Advisor, you will be the first point of contact for customers and will be playing a primary role in helping them identify the correct vehicle to meet their needs and lifestyle. Full product and systems training will be provided to enable you to carry your role with confidence and passion.
Ensure you deliver the best customer experience.
Prepare the showroom and cars for the day ahead ensuring the showroom is always presentable for customers
We will provide all the technology and training, and in return we ask you to bring your enthusiasm, passion for customer service and the BMW Brand
Previous experience in a customer facing role, either in hospitality, retail, or sales, preferable advising on products
Must be eligible to work in the UK and have a valid clean UK Driving Licence for a minimum of 1 year
Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services.
Our teams, whether in customer facing roles or our workshop, are amazing – we’re passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer.
Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry.
Basic Salary £27,000, OTE £35,000 per annum and a company car (subject to above restrictions)
Woking hours are Monday to Friday and every Saturday (with a day off during the week).
Stephen James values our employees and invests in personal development and training. Click apply today and take the first step towards a rewarding career in the automotive industry.
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