NL PCN Managing Director
3 weeks ago
Key Duties and Responsibilities Operational Management
Oversee the day-to-day operational activities of the PCN, ensuring smooth and efficient delivery of services. Manage the financial, human, and operational resources of the PCN in alignment with its strategic goals. Lead and manage all PCN staff, ensuring appropriate delegation, accountability, and development.
Efficiency and Effectiveness ReviewConduct comprehensive reviews of current services and operational processes, identifying inefficiencies or areas for improvement. Implement changes to optimise the PCNs performance and ensure that our limited resources are used effectively. Continue to monitor the PCN's ongoing performance and regularly assess whether goals and objectives are being met.
Strategic Leadership and PlanningDevelop and execute a long-term strategic plan in collaboration with the PCN Board, aligned with the needs of our GP practices and their patients. Ensure that the PCN remains compliant and responsive to changes in national and local healthcare landscape and policies including the core PCN Network DES. Build relationships with key local stakeholders - mainly our member GP practices and the local ICB/Place team.
Financial OversightDevelop and manage the PCNs budget, ensuring financial sustainability for both the PCN and member practices. Identify and pursue opportunities for additional funding and resources if relevant and aligned with the PCNs long-term strategy. Provide regular financial reports to the board and include financial considerations in our broader operational/strategic discussions.
Board Reporting and CommunicationReport regularly to the PCN Board on the performance of the PCN, including financial status, operational efficiency, and progress towards strategic objectives. Provide clear and actionable insights to the Board, supporting informed decision-making.
Compliance and GovernanceEnsure that operations and services are compliant with all relevant national and local guidelines, regulations, and standards. Work with our Clinical Director to ensure that our services are managed with appropriate clinical governance. Maintain up-to-date policies and procedures, ensuring alignment with best practices in primary care.
Change ManagementLead transformation projects that improve the PCN's ability to deliver high-quality, efficient/effective care. Engage staff, stakeholders, and the board in change processes, ensuring buy-in and smooth transitions.
Stakeholder EngagementFoster a collaborative environment within the PCN and its member practices, ensuring effective communication and teamwork. Represent the PCN alongside our Clinical Director in external forums, advocating for the PCNs interests.
TravelThe post holder may be required to travel to other practices within the Primary Care Network during their working day although this will be kept to a minimum where possible.
MiscellaneousThe PCN services are constantly evolving and therefore changes in employees duties may be necessary from time to time. The post holder will be required to undertake other appropriate duties according to the needs of the service, requested by a manager. Work as part of the team to seek feedback, continually improve the service and contribute to business planning. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
ConfidentialityIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Health & SafetyThe post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.
Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Personal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the PCN as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
QualityThe post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision.
CommunicationThe post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members and patients.
Contribution to the Implementation of ServicesThe post-holder will apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Additional ResponsibilitiesThe above list is not exhaustive, and the successful candidates will be required to be flexible in order to provide a service that is responsive to changing demands.
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