Current jobs related to Customer Service Adviser - Milton Keynes Buckinghamshire - Gatehouse Bank plc
-
Customer Service Adviser
3 months ago
Milton Keynes, United Kingdom The New Homes Group Full time**Job Title**:Customer Service Adviser** **Basis**:Full time Permanent Employed Role. **Location**:Office Based in Milton Keynes, England,UK.. **Target**: Minimum of 12 Months experience in telephone-based customer service or sales environment. Mortgage or financial services experience would be an advantage. **Rewards**: Starting salary of 22,500....
-
Customer Support Adviser
3 weeks ago
Milton Keynes, United Kingdom FS1 Recruitment Full timeCustomer Support Adviser Milton Keynes / Hybrid Our global client is seeking an experienced Customer Support Advisor to join their friendly team on a permanent basis. The Customer support advisor will be to deliver excellent customer service, with a focus on effective responsive customer service while handling inbound calls and emails. Key Responsibilities: ...
-
Customer Support Adviser
3 days ago
Milton Keynes, United Kingdom CV-Library Full timeCustomer Support Adviser Milton Keynes / Hybrid Our global client is seeking an experienced Customer Support Advisor to join their friendly team on a permanent basis. The Customer support advisor will be to deliver excellent customer service, with a focus on effective responsive customer service while handling inbound calls and emails. Key Responsibilities: ...
-
Customer Support Adviser
3 weeks ago
Milton Keynes, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full timeCustomer Support Adviser Milton Keynes / Hybrid Our global client is seeking an experienced Customer Support Advisor to join their friendly team on a permanent basis. The Customer support advisor will be to deliver excellent customer service, with a focus on effective responsive customer service while handling inbound calls and emails. Key...
-
Customer Support Adviser
3 weeks ago
Milton Keynes, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full timeCustomer Support Adviser Milton Keynes / Hybrid Our global client is seeking an experienced Customer Support Advisor to join their friendly team on a permanent basis. The Customer support advisor will be to deliver excellent customer service, with a focus on effective responsive customer service while handling inbound calls and emails. Key...
-
Customer Service Adviser
4 months ago
Milton Keynes, United Kingdom Connells Group Full timeSalary - £21,500 + Commission Countrywide are currently looking to recruit a General Insurance consultant to work as part of their General Insurance, Customer Service team. You will work well in a team environment whilst possessing the drive to maximize personal performance to ensure that activity levels and conversion rates are achieved. You will be...
-
Customer Service Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full timeCustomer Support AdviserFS1 Recruitment - Marketing, Digital & Creative Recruitment is seeking an experienced Customer Support Adviser to join their team on a permanent basis.About the RoleThe Customer Support Adviser will be responsible for delivering excellent customer service, with a focus on effective responsive customer service while handling inbound...
-
Customer Service Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full timeCustomer Support AdviserFS1 Recruitment - Marketing, Digital & Creative Recruitment is seeking an experienced Customer Support Adviser to join their team on a permanent basis.About the RoleThe Customer Support Adviser will be responsible for delivering excellent customer service, with a focus on effective responsive customer service while handling inbound...
-
Fragrance Adviser
4 months ago
Milton Keynes, United Kingdom Superdrug Full time**Weekdays and Weekends - Flexible Shifts** **Hours**:16 hours a week with opportunity to work more hours. **Salary**:£8.85 - £11.90 Per Hour **Why Superdrug?** Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full time{"title": "Customer Service Adviser", "description": "Job SummaryWe are seeking a highly skilled Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and...
-
Customer Service Representative
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full time{"title": "Customer Service Adviser", "description": "Job SummaryWe are seeking a highly skilled Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and...
-
Customer Service Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full timeCustomer Service AdviserWe are seeking a highly skilled and experienced Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and care.Key...
-
Customer Service Representative
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full timeCustomer Service AdviserWe are seeking a highly skilled and experienced Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support and care.Key...
-
Customer Service Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full timeJob DescriptionJob Title: Customer Service/Internal Sales ExecutiveCompany: Ideal PersonnelJob Type: Full-time, PermanentLocation: Milton KeynesJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as an Internal Sales and Customer Support Executive. As a key member of our sales team, you will be responsible for...
-
Customer Service Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full timeJob DescriptionJob Title: Customer Service/Internal Sales ExecutiveCompany: Ideal PersonnelJob Type: Full-time, PermanentLocation: Milton KeynesJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as an Internal Sales and Customer Support Executive. As a key member of our sales team, you will be responsible for...
-
Mortgage Adviser Trainee
5 days ago
Milton Keynes, Milton Keynes, United Kingdom The New Homes Group Full timeAbout the RoleWe are seeking a highly motivated and ambitious Trainee Mortgage Adviser to join our team at The New Homes Group. As a Trainee Mortgage Adviser, you will play a crucial role in delivering exceptional customer service and supporting our Mortgage Advisers in providing expert advice to our clients.Key ResponsibilitiesProvide exceptional customer...
-
Mortgage Adviser Trainee
5 days ago
Milton Keynes, Milton Keynes, United Kingdom The New Homes Group Full timeAbout the RoleWe are seeking a highly motivated and ambitious Trainee Mortgage Adviser to join our team at The New Homes Group. As a Trainee Mortgage Adviser, you will play a crucial role in delivering exceptional customer service and supporting our Mortgage Advisers in providing expert advice to our clients.Key ResponsibilitiesProvide exceptional customer...
-
Mortgage Adviser Trainee
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full timeJob Title: Trainee Mortgage Adviser **Job Summary:** We are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Mortgage Adviser. As a Trainee Mortgage Adviser, you will be responsible for providing exceptional customer service to our clients, maintaining accurate client records, and preparing clients for their mortgage...
-
Mortgage Adviser Trainee
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full timeJob Title: Trainee Mortgage Adviser **Job Summary:** We are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Mortgage Adviser. As a Trainee Mortgage Adviser, you will be responsible for providing exceptional customer service to our clients, maintaining accurate client records, and preparing clients for their mortgage...
-
Mortgage Adviser Trainee
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full timeJob Title: Trainee Mortgage AdviserBasis: Full-time Permanent Employed RoleLocation: Office Based in Milton Keynes MK14-6LS, UKTarget: Minimum of 12 Months experience in telephone-based customer service environmentRewards Once Qualified: After 24 Months your expected OTE increases to £45,000 OTE as a CeMAP qualified Mortgage and Protection Adviser. (Subject...
Customer Service Adviser
4 months ago
Customer Service Adviser
9-5, Monday – Friday
Hybrid – Milton Keynes
Role purpose
The purpose of this role is to be responsible for the entire customer journey for all post completion customers. This includes supporting our customers during their onboarding, managing day-to-day enquiries, and dealing with specific requests for support. It includes supporting some of our key business processes including product transfers, redemptions and additional lump sum payments. Upholding excellent quality standards and providing customer-centric support
About us
Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We’re one of the fastest growing banks of our kind in the UK and are a subsidiary of Gatehouse Financial Group Limited.
We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.
Our way of operating is stable, transparent, and shares risk and reward in an equitable way. That’s why we talk about balanced banking.
Key responsibilities
To provide excellent levels of customer service, delight our customers, and leave a lasting impression and provide positive customer outcomes.
Identify, support and manage vulnerable customers by tailoring the support provided, in a communication style that is appropriate to that individual customer.
Identify and support any customer complaints with a strong emphasis on first point resolution
To provide support to all our customers, across all our products, through various communication channels including telephony and email. As our service offering expands, this may also include webchat, WhatsApp and other social media platforms.
Key Skills required
Customer Services experience, ideally in Financial Services
Ability to multi-task and work in a fast-paced environment
Ability to problem-solve customer queries and being able to provide real-time solutions.
Excellent verbal and written communication skills and attention to detail.
Excellent customer service, problem-resolution skills and strong PC skills.
Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely efficient and professional manner; ability to follow up on customer complaints, questions or requests.
Ability to meet deadlines along with excellent time management skills.
Additional Details
We offer highly attractive reward package; the typical benefits include:
25 days holiday entitlement increasing with service
Pension Plan
Private Medical Insurance
Dental Cover
Income Protection
Life Assurance
Employee Referral Bonus
Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed by using this link
