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Customer Service Representative

2 months ago

Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full time
Job Description

Job Title: Customer Service/Internal Sales Executive

Company: Ideal Personnel

Job Type: Full-time, Permanent

Location: Milton Keynes

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as an Internal Sales and Customer Support Executive. As a key member of our sales team, you will be responsible for processing incoming sales orders, providing technical information and support for our products, and proactively contacting designated accounts to advise on new products and special offers.

Key Responsibilities:

  • Process incoming sales orders and provide technical information and support for our products
  • Proactively contact designated accounts to advise on new products and special offers
  • Work closely with our sales team to achieve sales targets and provide excellent customer service
  • Develop and maintain strong relationships with our customers and partners
  • Stay up-to-date with product knowledge and market trends to provide expert advice to customers

Requirements:

  • Previous experience in a customer-focused sales environment
  • Technical knowledge of products and experience dealing with customers face-to-face, on the telephone, and via email
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills

What We Offer:

A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.