Change Management Specialist EMEA

3 weeks ago

Stevenage Hertfordshire, United Kingdom PerkinElmer Full time

Purpose

We are seeking a driven professional to join our team at PerkinElmer. As a member of the program management office, you will work alongside the project lead and global program manager to build robust project plans, roll out strategic change to bring exciting innovations, new technology, people and process change to the scientific community.

The change management specialist plays a crucial role in driving organizational change by facilitating communication, building buy-in, and ensuring that changes are implemented smoothly and effectively, ultimately contributing to the program’s success and resilience in a constantly evolving environment.

The change management specialist is responsible for the day-to-day facilitation of all strategic change. The role involves guiding individuals, teams, and the organization as a whole through transitions, ensuring that changes are implemented smoothly and effectively.

This unique role is ensuring that people affected by a change understand, accept, and adopt the new processes, systems, or behaviors and create ownership within the impacted groups. You will also lead on planning, executing, and closing a specific project within a defined scope, timeline, and project outcomes within defined parameters. You will have a growth mindset and a commitment to continuous learning and improvement. Stay abreast of emerging trends, best practices, and lessons learned from previous change initiatives to help refine your approach and deliver better results over time.

Your Responsibilities

You will interact with many different functions across PerkinElmer and our GSK. Typical groups include GSK scientists and Senior Management, PerkinElmer technicians and engineers, PerkinElmer Asset Management, PerkinElmer OneSource Senior Management and the PMO team.

While you will be based in EMEA, the change you will manage will have a global footprint, meaning you will interact and work with peers in the US and our European sites. You will be required to adjust your working hours to work across multiple time zones and may be required to travel.

With a global mindset, the role requires that you can adapt your communication style to different groups, be resilient and confident and that you find it easy to gain people’s trust by being consistent and reliable. You should be a skilled facilitator who can manage group dynamics, encourage participation, and resolve conflicts constructively to keep change and projects on track.

Key Responsibilities

  • C hange and Plan ning : Developing a comprehensive change management plan that outlines the goals, scope, timeline, and strategies for implementing the desired changes.

  • Project Management Skills : B asic project management skills to effectively plan, organize, and execute change initiatives. This includes skills such as setting goals, creating timelines, managing resources, and tracking progress.

  • Stakeholder Engagement : Identifying and engaging key stakeholders who will be affected by the change and communicating with them effectively to build support and address concerns.

  • Change Impact Assessment : Assessing the potential impact of the proposed changes on various aspects of the organization, including processes, systems, culture, and people.

  • Analytical Skills: Be able to analyze data and assess the impact of change initiatives on various aspects of the organization, such as performance metrics, employee engagement, and customer satisfaction. This analytical insight helps inform decision-making and course corrections during the change process.

  • Communication and Awareness : Developing communication strategies and materials to inform employees about the upcoming changes, why they are happening, and how they will be affected.

  • Training and Development : Planning and coordinating training programs with the global training coordinator to equip employees with the skills and knowledge needed to adapt to the changes successfully.

  • Resistance Management : Identifying sources of resistance to change and developing strategies to address them, such as addressing concerns, providing support, and involving employees in the change process.

  • Change Implementation : Overseeing the day-to-day implementation of changes and supporting the project leader, monitoring progress, and making adjustments as needed to ensure successful outcomes.

  • Monitoring and Evaluation : Tracking the progress of the change initiative, collecting feedback from stakeholders, and evaluating the effectiveness of change management strategies.

  • Continuous Improvement : Identifying lessons learned from the change process and using them to improve future change initiatives and organizational processes.

  • Collaboration and Leadership : Collaborating with cross-functional teams and providing leadership and support to ensure that change efforts are aligned with organizational goals and objectives.

  • Facilitation and Conflict Resolution: Facilitate meetings, workshops, and discussions to engage stakeholders and facilitate collaboration.

Competencies

  • Emotional Intelligence: Possess emotional intelligence to understand and manage your own emotions as well as the emotions of others during times of change. This includes empathy, self-awareness, and the ability to navigate sensitive situations with tact and diplomacy.

  • Leadership and Influence: Strong leadership skills to inspire and motivate others to embrace change. You should be able to lead by example, empower peers and colleagues to take ownership of the change, and influence decision-making at all levels of the organization.

  • Communication Skills : Strong verbal and written communication skills to convey the purpose, benefits, and impacts of change initiatives to various stakeholders. Effectively communicate with employees, leadership, and other key stakeholders to build understanding, trust, and support for the change.

  • Problem-Solving and Adaptability : Be an adept problem-solver who can anticipate and address challenges that arise during the change process. You should also be adaptable and flexible your approach, able to pivot and adjust strategies as needed based on feedback and changing circumstances.

Qualification & Experience

Essential

  • Experience of project leadership and/or project administration.

  • Experience in process development or continuous improvement.

  • Experience in cross-functional communication.

  • Strong general IT-skills and ability to quickly learn and adopt new systems.

  • Experience of lab asset management, TLS and GLS

  • Project or change management certification or willingness to obtain one.

Preferred

  • Experience of laboratories and familiarity with laboratory equipment

  • Experience of stakeholder management

  • Work within the life sciences sector

  • Change management or project management experience

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