Customer Software Support Officer

2 weeks ago


London, United Kingdom The Little Foxes Club | Foxes FC Full time

Join The Foxes Club as Our Next Customer Support Officer
Here at The Foxes Club, we're a passionate team that believes in the power of play. Nope, we're here to make a real difference in kids' lives, offering them the fun, safe, and supportive environment they deserve. Our mission is to deliver exceptional service that not only solves problems but also builds lasting relationships with our clients. Be the go-to for customer queries, whether it's via call, email, or live chat.
Deliver service with a smile, solving problems and assisting with daily enquiries.
From updating match fixtures, managing our online league and submitting match results, you're there to ensure everything runs like clockwork.
Stellar communicators who write as well as they chat.
Customer service veterans with a knack for making people's day.
Competitive pay, benefits, and some seriously cool perks.
Growth and development opportunities.
Our team is as supportive and fun as the activities we create for kids.
Flexible, realistic schedule. Ace the online interview, and then dazzle us with your ideas at our head office.
We're all about creating a welcoming, inclusive space where every kid feels like they belong.
If this sounds like your kind of role, we'd love to chat.



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