HR Manager

2 months ago

East Kilbride South Lanarkshire, United Kingdom WestRock Company Full time

Opportunity Summary

Provide professional guidance and support to employees and managers in matters relating to policies/procedures; employment legislation; employee relations, recruitment, performance management, training and development, organisational design and talent management.

This position is responsible for serving as the business liaison for managing union relationships while driving human resource initiatives designed to drive continuous improvement of HR metrics and the delivery of the people plan.

How You Will Impact WestRock

Business Excellence

  • Adopt an HR consultant/HR business partner approach to delivering HR services to all sites within remit
  • Responsible for providing proactive, effective and efficient HR advice, coaching and guidance to senior management, line managers and staff within a multi-site unionised environment
  • Work closely with senior managers to develop and drive people plans aimed at promoting an engaged and highly productive workforce
  • Achieving all objectives both strategic and operational
  • Leading/driving talent mapping, development, succession planning projects to meet business/HR strategy
  • Lead and deliver HR projects and change initiatives in relation to sites
  • Be the HR lead to the sites employee recognition programs
  • Support the talent acquisition process, providing HR support to the recruitment process
  • Manage a range of escalated complex casework (Absence, disciplinary and grievance) and ensuring that cases are managed effectively to deliver optimum outcomes whilst keeping abreast of any associated risks
  • Encourage and promote good working relationship with external bodies e.g. Local Schools/Colleges/Universities and other learning establishments, funding bodies tapping into available funding to help support training budget costs and Government bodies
  • Lead and deliver HR training initiatives within current capabilities
  • Set up and support ongoing communication channels with Management and employees with HR taking active involvement in any communication meetings
  • Monitor Age profile, highlight areas of concern to main stakeholders and provide possible solutions to bridge any gaps
  • Analyse/interpreting monthly HR KPI’s, providing steps to improve where deemed necessary
  • Driving the Appraisal processes on site to ensure maximum completion and that development plans are actioned.

People and Culture

  • Demonstrate exceptional interpersonal and influencing skills to establish credibility and respect whilst building strong working relationships
  • Support the employee engagement survey process, lead the roll out of the survey and drive the action planning process in conjunction with the site leadership teams to ensure that engagement is a high priority action.
  • Engage in professional development activities to develop and maintain skills and knowledge of HR and employment law issues, for example, attending relevant external network events and employment law briefing sessions

Critical Skills / Capabilities

  • Leadership: Skillful in creating and communicating a strategic vision for a team or organization and aligning individuals with the vision; makes significant decisions that have a great impact on departmental/organizational standards; influences positive change driving organizational excellence; ability to read people and situations and adjust approach accordingly; demonstrates and teaches sound leadership skills
  • Interpersonal Skills: Builds trust-based relationships with others by focusing on both professional and personal dimensions of the relationship; strong relationship strategist; recognizes and teaches others how to build trust-based relationships
  • Communication: Influences and motivates multiple diverse stakeholders through effective writing and speaking; presents complex ideas to others in a way that demonstrates an understanding of their needs and motivates high level management to support organizational initiatives
  • Accountability: Holds self and others responsible for actions and results
  • Conflict Resolution: Encourages creative tension and differences of opinions; resolves conflicts arising due to competing objectives, limited resources, or differing perspectives; anticipates and takes steps to prevent counter-productive confrontations; generates consensus and buy-in on controversial issues; expertly manages and resolves conflicts and disagreements in a constructive manner
  • Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively
  • Problem-Solving: Improves organizational efficiency by developing, planning, and implementing a multi-tier solution to complex or unprecedented problems; synthesizes information from internal and external sources to develop solutions for issues with broad organizational impact
  • Customer-Oriented: Is oriented to “wow” the customer; builds, encourages, and/or creates a customer-first experience and culture; is empowered or enables empowerment to proactively assess, identify, and understand customer needs; responds quickly to changing customer needs and resolves issues effectively and efficiently; committed to providing quality products and services; anticipates growing customer needs and expectations to continuously improve product development and service delivery

What You Need To Succeed

  • CIPD qualified or working towards
  • Good knowledge of UK/European Employment Law
  • Experience of working in an HR department
  • A high level of customer focus
  • Excellent presentation and interpersonal skills
  • Demonstrable communication and influencing skills
  • Ability to challenge and debate issues in a constructive manner
  • Ability to support empowered employees in a team environment
  • Excellent planning and organisational skills
  • Able to demonstrate continuous improvement in a previous role
  • Ability to look at situations from several points of view and demonstrate empathy
  • Persuasive with details and facts
  • Delivers multiple activities consistently to high standard
  • Ability to reduces complexity through simple, clear plans

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