Senior Client Servicing Administrator

3 weeks ago


England, United Kingdom KPI Recruiting Full time

CUSTOMER SERVICE ADMINISTRATOR
BURY - FULLY OFFICE BASED
MONDAY FRIDAY 8:30AM-5PM
Taking inbound queries from existing customers via telephone and email
Ensuring excellent service is continously maintained in line with company standards
Processing customer changes and amendments on internal database
Accurately entering customer contracts to database, to ensure account details are correct
Ensuring notes on customer accounts are maintained accurately
Collectively monitoring shared email inbox
25 days holiday + bank holidays
~ Company pension
~ Paid social events
~ Profit share bonus
~ Health and wellbeing programmes
~ Progression opportunities
~



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