Customer Service Administrator

3 weeks ago


England, United Kingdom Taskmaster Resources Limited Full time

Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.

Duties:

  • De-briefing of drivers and taking part in ad hoc meetings.
  • Process and manage customer service request logs.
  • Investigate service failures and action.
  • Update and upload photos taken by drivers on the system.
  • Liaise with Workshop, driver, and Operations regarding all defects.
  • Process and manage reports (will be fully trained on this).
  • Manage Hazard & Near miss reports to successful resolution.
  • Tachograph download from vehicle(s) (will be trained).
  • PPE management.
  • Investigate and reduce vehicle misuse.
  • Contribute to improving Operational budget costs.
  • Deputise for Senior Traffic Dispatcher when required.

Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy.

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Registered office 8 Leodis Court, David Street, Leeds, LS11 5JJ. Company Registration No. 03289148

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