Ecommerce

2 weeks ago


London, United Kingdom Elite Associates Full time

Head of Ecommerce
We are partnering with an international premium womenswear brand who are looking for an experienced and operational Head of Ecommerce to join them during a very exciting growth stage. Lead Ecommerce team (web development, CRO, trading, operations and customer service functions) to success with excellent people and mentorship skills
Management of external web development agency - project managing roadmaps and weekly catch ups
Work cross functionally across internal teams and translate technical ecommerce updates in a digestible way to leadership
Streamline digital strategy to drive revenue growth and online conversions
Identify opportunities for site development to deliver a commercially aware, seamless online experience and improve the customer journey
Leverage data and insights to inform site activities and updates
Excellent operational and technical Ecommerce knowledge with experience working for a fashion/ retail brand
Strong technical knowledge (Shopify Plus, APIs, ERPs, 3PLs, RMAs, carriers, taxes/duties)
Confident understanding of the IT element of Ecommerce
Previous experience managing external web development agencies , customer service agents and web operations specialists
Previous experience in a 'Head of' position in the Ecommerce/ Digital space
Able to work to a hybrid model from London HQ
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