Head of Operations, Partnerships

1 month ago


London, United Kingdom Moriati Digital Recruitment Full time

Head of Commercial and Partnership Operations
My client is a globally recognized online community portal and affiliate marketing platform that connects millions of users with relevant products and services through strategic partnerships. Their mission is to provide valuable experiences for both their users and partners, driving revenue growth and fostering strong relationships within their network.

As the business continues to scale up and enter the next phase of their growth plans, they are seeking a dynamic and experienced Head of Operations to lead the Partnerships Operations team responsible for managing day-to-day partner operations and optimizing processes across various areas..These include partner promotions, code management, billing, media campaigns, network CPA audits, support tooling, and competitor analysis. Lead and mentor a team responsible for executing partner promotional activities, managing codes, handling billing and credit notes, overseeing media campaigns, conducting network CPA change audits, optimizing support tooling, and performing competitor analysis.
Develop and maintain strong relationships with key partners, understanding their business needs, and driving initiatives to support their success on our platform.
Monitor industry trends, competitive landscape, and market dynamics to identify growth opportunities and make data-driven recommendations to senior management.
Provide regular performance reports, metrics analysis, and actionable insights to senior management to drive informed decision-making.
Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred.
Proven experience in operational B2B partner management, preferably in the online marketing or affiliate marketing industry.
Excellent analytical abilities with a data-driven approach to decision-making and problem-solving.
Experience in budget management, forecasting, and financial analysis related to partner operations.
Sound knowledge and experience of using Salesforce
Knowledge of affiliate marketing platforms, CRM systems, and project management tools is a plus.



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