Service Designer
4 weeks ago
Creating a better world through connected mobility for all.
Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun
What will you do?
- Articulate service crossovers and key opportunities
- Participate in the larger design community including conferences, open-source contribution, UX writing, etc.
- Thrive as an independent, autonomous, creative thinker that can break out from conventional solutions
- Work closely with product owners to shape and deliver features.
- Create experience artefacts such as personas, wireframes and flowcharts, service blueprints, experience maps etc.
- Analyse and describe user goals, use cases and workflows
- Put accessibility, inclusion and privacy at the heart of your design thinking
What are we looking for you to bring?
- Have a high-level of experience in the processes for generating insight- Live and breath user centred design
- Be experienced in understanding the balance of cost, resource and capability
- Experience working closely with senior stakeholders
- Ability to explain your thoughts on usability, engagement, business / user needs and effectiveness
- You are familiar with Figma, Miro, Airtable etc.
- The ability to be self organised, multi-task and work on your own initiatives to deliver tasks on time, budget and target.
- A high level of business and market awareness, with excellent communication, influencing and organisational skills
What would really make you stand out?
- Knowledge of automotive UX, Interaction design and software development is a big plus.
- Experience working in an Agile/Scrum development process
Another thing we'd like to mention…
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team
You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for
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