Community Engagement Officer

5 days ago

East Sussex, United Kingdom Equals One Ltd Full time €25,683

Community Health and Engagement Officer (CHEO)

Salary £25,683 per annum FTE

Permanent, part time 30 hrs/week potential for full time role in the future

Eastbourne BN23 UK driving licence essential

What can they offer you?

  • £25 683 per annum FTE
  • Permanent, part time 30 hrs/week which might evolve to full time role
  • Monday to Friday 6 hrs/day, flexible start time
  • Up to 33 days holiday (including bank holidays)
  • Company Pension Scheme
  • Life Assurance

Our client have an exciting opportunity for a Community Health & Engagement Officer to join their East Sussex Wheelchair Services in Eastbourne. Our client is a fast-growing business and a leading provider of Wheelchair Services across the country. They work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.

As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support their complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.

Key Responsibilities

Service User Engagement

  • Promoting the importance of user lived experience in the company, community and among external stakeholders.
  • Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff.
  • Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.

Quality Monitoring & Improvement

  • Attending the monthly contract review meetings with the Integrated Care Board.
  • Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.
  • Implementing improvements following complaints.
  • Feedback from Service Users through formal mechanisms.

Service User Support

  • Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available
  • Supporting Service Users to navigate the complaints process.
  • Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc.

Networking and Communication

  • Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements
  • Networking with local and national disability organisations.
  • Some use of local social media to promote service user engagement.
  • Producing a local newsletter and providing other service users relevant information.

What are they looking for?

  • Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.
  • Experience of strategic and project planning and decision making.
  • Experience of managing multiple workstreams with ability to prioritise and organise work effectively
  • Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.
  • Good written and verbal communication skills.
  • Good IT skills and ability to contribute to the production of communications material aimed at service users.
  • Understanding and willingness to use social media for service user engagement.
  • Marketing/PR experience would be advantageous.
  • Understanding of research and audit processes advantageous.
  • A UK driving licence is essential.

Interested in this Community Health and Engagement Officer role? Please send your cv by return.

JBRP1_UKTJ

  • Community Engagement Officer

    18 hours ago

    east sussex, United Kingdom Equals One Ltd Full time

    Community Health and Engagement Officer (CHEO) Salary £25,683 per annum FTEPermanent, part time 30 hrs/week potential for full time role in the futureEastbourne BN23 UK driving licence essentialWhat can they offer you?£25 683 per annum FTEPermanent, part time 30 hrs/week which might evolve to full time roleMonday to Friday 6 hrs/day, flexible start timeUp...

  • Community Engagement Officer

    5 days ago

    East Sussex, United Kingdom Equals One Ltd Full time €25,683

    Community Health and Engagement Officer (CHEO) Salary £25,683 per annum FTE Permanent, part time 30 hrs/week potential for full time role in the future Eastbourne BN23 UK driving licence essential Permanent, part time 30 hrs/week which might evolve to full time role ~ Monday to Friday 6 hrs/day, flexible start time ~ Up to 33 days holiday...

  • Community Engagement Officer

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom Equals One Ltd Full time

    Community Health and Engagement Officer (CHEO) Salary £25,683 per annum FTE Permanent, part time 30 hrs/week potential for full time role in the future Eastbourne BN23 UK driving licence essential What can they offer you? £25 683 per annum FTE Permanent, part time 30 hrs/week which might evolve to full time role Monday to Friday 6 hrs/day, flexible...

  • Community Health and Engagement Officer

    1 month ago

    Eastbourne, East Sussex, United Kingdom Equals One Ltd Full time

    Community Health and Engagement Officer (CHEO) Salary £25,683 per annum FTEPermanent, part time 30 hrs/week potential for full time role in the futureEastbourne BN23 UK driving licence essentialWhat can they offer you?£25 683 per annum FTEPermanent, part time 30 hrs/week which might evolve to full time roleMonday to Friday 6 hrs/day, flexible start timeUp...

  • Donor Engagement Officer

    1 week ago

    East Sussex, South East England, United Kingdom YMCA DOWNSLINK GROUP Full time

    30 hours per week / Permanent / £31,220 per annum, pro rata Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. We have a fantastic opportunity for a Donor Engagement Officer to join...

  • Communications and Engagement Officer

    5 months ago

    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Queen Victoria Hospital is full of untold stories. Life changing surgery and outstanding care happen here every day and we are looking for an enthusiastic communications officer to join our team and help us raise our profile locally, regionally, and nationally. You will be involved in all areas of communications including engaging our staff and...

  • Donor Engagement Officer

    1 week ago

    East Sussex, United Kingdom YMCA DOWNSLINK GROUP Full time

    About the Role:We are seeking a Donor Engagement Officer to join our Fundraising and Communications Team, which brings funding in for our services and works to raise our profile.Main Responsibilities:• Grow our fundraised income through donations and fundraising• Nurture relationships with our existing supporters and develop new ones• Maintain our...

  • Community Engagement Specialist

    3 weeks ago

    North East, United Kingdom Nccoastalpines Full time

    Are you passionate about empowering girls to become confident and courageous leaders? We are seeking a Community Engagement Specialist to join our team at Girl Scouts - North Carolina Coastal Pines.The ideal candidate will have a proven track record of building relationships with community organizations, schools, and businesses to drive membership growth and...

  • Employer Engagement Officer

    5 months ago

    East London, United Kingdom Digby Morgan Full time

    summary - _ east london, london_ - _ £20.89 per hour_ - _ contract_- specialism - sales- reference number - mscport - job details Employer Engagement Officer - 3 month contract £20.89 per hour - 35 hours per week East London ... - Randstad are delighted to be working alongside a renowned higher education institution based in East London. As part of their...

  • Family Support Engagement Officer

    5 months ago

    West Sussex, United Kingdom Aspens Charities Full time

    **Family Support Engagement Officer** **Post Title**:Family Support Engagement Officer **Location**:West Sussex **Hours of Work**:21 hours **Salary**:£11.08 per hour - **Rising to £11.50 after probation**_ **Job Type**:Part-time, Permanent **_____________________________** **About the Role**: Working alongside our existing family, specialist support...

  • Communication/employee Engagement

    5 months ago

    East Dunbartonshire, United Kingdom BranWell Ford Full time

    Title: Communication/Employee Engagement **Job Type**: Perm Specialism: Third Party Administration Workstyle: Hybrid working County/Region: East Dunbartonshire Salary/rate: Negotiable Job ref: HB18251 Do you have a passion for creating engaging and insightful content? Perhaps you have an impressive track record doing so within comms and/ or employee...

  • Children, Young People and Families Engagement Officer

    2 weeks ago

    West Sussex, South East England, United Kingdom NFP PEOPLE Part time

    Children, Young People and Families Engagement Officer This is an exciting opportunity to join the Cathedral’s newly refocussed Creative Learning and Discovery team as the Children, Young People and Families Engagement Officer. It is a time of great change for the Cathedral as it approaches its 950th anniversary. If you are excited by the Cathedrals vision...

  • Children, Young People and Families Engagement Officer

    3 weeks ago

    West Sussex, United Kingdom NFP PEOPLE Full time

    Children, Young People and Families Engagement Officer This is an exciting opportunity to join the Cathedral’s newly refocussed Creative Learning and Discovery team as the Children, Young People and Families Engagement Officer. It is a time of great change for the Cathedral as it approaches its 950th anniversary. If you are excited by the Cathedrals vision...

  • Children, Young People and Families Engagement Officer

    5 days ago

    West Sussex, United Kingdom NFP People Full time €18,000 - €30,000

    Children, Young People and Families Engagement Officer This is an exciting opportunity to join the Cathedral's newly refocussed Creative Learning and Discovery team as the Children, Young People and Families Engagement Officer. It is a time of great change for the Cathedral as it approaches its 950th anniversary. If you are excited by the Cathedrals...

  • Community Engagement Specialist

    2 weeks ago

    North East, United Kingdom Jobs With Purpose Ltd Full time

    Rape Crisis Tyneside & Northumberland is a pioneering organisation dedicated to providing support services to individuals affected by physical and sexual violence. Established in 1978, the service has been at the forefront of addressing the impact of violence on women, families, and communities.As a Community Management Executive, you will play a crucial...

  • Community Engagement Worker

    5 months ago

    East Dunbartonshire, United Kingdom Includem Full time

    **Weekly Hours: 10 hours** **Shift Pattern: Friday and Saturday 5pm - 10pm** **UK driving license is essential for the role** **Purpose of Role** Detached youth work is a model of youth work delivery with workers going to where young people are; this can be in parks, ball courts, shopping centres or streets/neighbourhoods. This will involve partnership...

  • Community Engagement Worker

    5 months ago

    East Dunbartonshire, United Kingdom Includem Full time

    **Hours: 13 Hours per week (5-10pm Friday and Saturday and 1 evening during the week - negotiable)** **Location: East Dunbartonshire** **Salary: £22,361 pro rata** **Notes: Permanent in line with funding** **UK driving license is essential for the role** **Purpose of Role** Detached youth work is a model of youth work delivery with workers going to...

  • Community Policing Officer

    3 weeks ago

    East Hampshire, United Kingdom Hampshire County Council Full time

    About the RoleWe are seeking a highly motivated and dedicated individual to join our team as a Police Community Support Officer. As a key member of our community policing team, you will play a vital role in building relationships with local residents, schools, and community groups to prevent crime and improve public safety.As a Police Community Support...

  • Community Outreach Coordinator

    4 weeks ago

    East Hampshire, United Kingdom Community First Full time

    Job Title: Woolmer Forest Timebank Partnerships and Outreach WorkerJob Type: Part-time (18 hours per week)About the Role:We are seeking a skilled and enthusiastic individual to join our team as a Timebank Partnerships and Outreach Worker. As a key member of our team, you will play a vital role in building and maintaining relationships with our organisational...

  • Community Outreach Coordinator

    4 weeks ago

    East Hampshire, United Kingdom Community First Full time

    Job Title: Woolmer Forest Timebank Partnerships and Outreach WorkerJob Type: Part-time (18 hours per week)About the Role:We are seeking a skilled and enthusiastic individual to join our team as a Timebank Partnerships and Outreach Worker. As a key member of our team, you will play a vital role in building and maintaining relationships with our organisational...