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Deputy Manager/Manager In Training

4 months ago

Nottingham, United Kingdom Eden Brown Synergy Full time

Eden Brown Synergy has an exciting opportunity for a Deputy Manager (Domiciliary Care) to join an established and growing Social Care Service Provider delivering CQC compliant Home Base Care and Domiciliary Care for Adults while for Children providing OFSTED compliant Children Residential Care for Looked After Children, Semi-Independent Supported Accommodation Services for Looked After Children and Young People and Support at home and in the Community for Children, Young People And Adults.

The Deputy Manager would be a motivated, ambitious, disciplined, and adaptable manager to lead and manage the Domiciliary Care Department, office and field base in Nottingham.

The purpose of this role is to support the registered manager to provide care, ensuring company and CQC regulations are maintained at all times. Relevant management qualification (NVQ Level 3 or higher) or be willing to work towards a relevant management qualification.
Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.
Experience of care services, risk assessment and person-centred care and support.
Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.
Experience of financial management desirable.
Ability to implement policies, procedures and instructions.
Good administrative skills and computer literacy.
Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure.
Full drivers' licence with no more than 6 points and Class 1 business insurance
Able to work Monday to Friday, with overtime and weekend availability as requiredKnowledge and understanding of:

Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.
Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice.
Good understanding of the regulatory responsibilities of a manager and the law relating to domiciliary care services.
Knowledge of CQC regulations and business management, Have strong organizational and communication skills, as well as a deep understanding of working in line with policies and procedures in respect of compliance.
Knowledge of health and safety matters in relation to homecare services and risk management.
Support the registered manager to provide care, ensuring company and CQC regulations are maintained at all times.
Manage the safety and quality of the business.
Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures.
Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care.
Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business. Implement quality management and improvement systems.
Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements.
Make sure that prior to each service commencing, a customer assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
Agree appropriate risk control measures to reduce identified risks.
Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
Manage the effective recruitment, induction and training of the coordinators, Senior Carers, carer and other admin support staff.
Identify ongoing training needs and ensure staff are up to date with current best practice.
Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters.
Carry out appraisals and monitoring of staff performance.
Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). If you have received this message in error, please send it back to us, and immediately and permanently delete it. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free