Senior Sales Assistant

3 weeks ago


London, United Kingdom FRANCK NAMANI Full time

  • Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Franck Namani history and heritage
  • Assist customers accordingly with Franck Namani selling ceremony
  • Ensure the achievement of the Store goals, enhancing and developing the business
    • Build and strengthen relationships with customers by developing CRM strategies
    • Establish good group dynamics, through efficient communication
    • Contribute to manage the visual display of the products in accordance with Franck Namani visual guidelines
    • Help ensuring the products replenishment and physical inventory of merchandise
    • Follow Company grooming, accordingly with Franck Namani standards and policies
  • Proven experience as a Stylist or Senior role within fashion retail companies ideally with a strong background in Ready to wear
  • Proven ability to drive and exceed individual and team result
  • Deep passion for fashion and luxury fashion and trends
  • Excellent commercial awareness
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills with the knowledge and ability to build and maintain a client book
  • Ability to work in a fast moving and dynamic environment
  • Extensive Luxury product knowledge
  • Fluent in English and preferably a second language
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