Technical Advisor

3 weeks ago

United Kingdom City & Guilds Group Full time

We are seeking a customer focused Hair and Beauty sector specialist to be the source of knowledge, support, advice, and guidance of City & Guilds products and services in your industry.

You will have a good understanding of the post-16 education landscape to support the wider range of our customers, covering further education colleges, private training providers, employer provides, apprenticeships, and adult learning provision. Therefore, it is essential that you have a strong understanding of the sector gained through the delivery, quality assurance or management of training and assessment in one or more of these settings.

The aim of this role is to help City & Guilds deliver on its commitment to invest and grow in this sector. This role is national, so we are flexible on your base. This role will give you lots of variety, supporting our customer both face to face and remotely, this will mean you will be away from home on a regular basis travelling around the UK. A car allowance is provided.

This appointment will be made on merit.

We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

About the role

Your primary focus will be supporting all our wonderful customers in the Hair & Beauty sector across the UK. Your role as a Technical Advisor is to provide first class support, guidance, and enhanced training to our customers. This will be through a range of different customer activities, such as webinars, networking events, 1-2-1 meetings plus bespoke training and specialist CPD.

You will be part of a wider Customer Solutions team in City and Guilds, all driven to achieve our collective goals. As a Technical Advisor you will be the source of support, advice, and expert knowledge of City & Guilds products and services in a specified industry. Your external focus will mean you will be bringing rich sector insights back into the business. You will become a beacon of sector knowledge, designing, and delivering CPD programmes, enhancing customer knowledge and engaging and working alongside key stakeholders in the sector.

About you

You should have gained credible industry and education experience working within the Hair & Beauty sector. Holding a wealth of knowledge and engagement in your sector. You will be a strong advocate in your sector and have a passion for excellence. Our main products and services consist of qualifications and assessment solutions, having a strong working knowledge in this field is essential.

You should possess a passion for representing the training needs of this sector and the drive and determination to work across the City & Guilds business at all levels, as well as with key external stakeholders.

As a confident individual you will have the skills and ability to bring people together, presenting to groups and individuals and engaging with them to work on the portfolio, supporting City & Guilds as a leading awarding organisation in this sector.

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.

We welcome a discussion about how this role could work flexibly for you. For example, work pattern,job share,hours or location.

Next Steps And How To Apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.

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