1st Line Helpdesk Support Engineer

A 1st Line Support Engineer / Customer Service person is required for this IT company based near Winchester. **Role** - First Line Support and escalation of helpdesk tickets - Manage and monitor call queues ensuring adherence to SLA’s - Ensure all documentation is clear, concise, and updated on the Helpdesk System - Ensure that customers are updated...

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Support a wide range of services including, network devices, security, data...

An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Support a wide range of services including, network devices, security, data...

Our client is seeking an 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Responsibilities: • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT...

IT and Telecoms - 1st Line Support/Helpdesk Do you have an interest in IT? Happy to talk to people and get involved? We are looking for someone just like that. We have an IT First Line Support role which is working for a really nice, friendly team who need some additional help. There are many projects happening to get involved with, therefore the role is...

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? 1st and 2nd line support across multiple offices ~ Provide desk support ~ Managing onboarding and offboarding of staff’s IT ~ At least 6 months experience as an IT Support Analyst Experience with Microsoft...

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? 1st and 2nd line support across multiple offices ~ Provide desk support ~ Managing onboarding and offboarding of staff’s IT ~ At least 6 months experience as an IT Support Analyst Experience with Microsoft...

Job Description Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? 1st and 2nd line support across multiple offices ~ Provide desk support ~ Managing onboarding and offboarding of staff’s IT ~ At least 6 months experience as an IT Support Analyst Experience...

Our client is seeking an 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients...

We have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service as maintaining an effective level of communication with all...

We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail client’s sites. You will be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be...

Want to work for a company with great people and great progression opportunities? The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony...

Want to work for a company with great people and great progression opportunities? The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony...

JobDescription – First Line Technical Support/Field Engineering Apprentice Our client isrecruiting for a First Line Technical Support / Field Engineering Apprentice tojoin their team in Fareham. The Level 3Information Communication Technician Apprenticeship Programme that we areoffering, will allow you to kick-start your career in an industry that...

Our Client is a leading provider of IT-managed services, onsite support, and field engineering with a growing portfolio of customers, as a result, they are looking to hire a number of IT Support Technicians to assist clients over the phone, remotely, andin-person across the Hampshire region. As an IT Support Technician,you will form part of the Managed...

Job Description: Who is offering this opportunity? At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of...

Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting...

Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting...

Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting...

Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting...