1st Line IT Engineer
2 weeks ago
Our client is seeking an 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire.
Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.
• Triage incoming calls and tickets and liaise with the wider IT team to manage escalations.
• Provide on-site technical support at clients premises where necessary
• Minimum 1 years experience in an IT support environment
• Experience with support of Windows Desktop OS
• Good working knowledge of the full MS Office suite
• Basic knowledge of IT networking and cabling
• Excellent telephone manner with good interpersonal and communication skills
• Any Experience With The Following Would Be a Bonus:
• Office 365 administration
• Basic server administration (AD user account creation, password resets, etc.)
• Any IT certifications from Microsoft, CCNA or other relevant IT certifications would be highly beneficial towards your application.
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
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