Legal Claims Team Leader

4 weeks ago

Manchester, United Kingdom Northgate Vehicle Hire Careers Full time

Clinical Negligence Team Leader / Solicitor - North of England (Liverpool, Manchester, Leeds) is preferable, but role is mostly remote. We are currently looking to recruit an experienced Clinical Negligence Team Leader to ensure the delivery of high-quality legal services to clients, managing resources effectively, and promoting the professional development of team members.
As an experienced Team Leader you will be responsible for the performance and day-to-day operation of the team and the direct supervision and management of its fee earners.
You will drive performance and operational excellence through 1-2-1's and performance reviews to ensure that all processes and practices are being adhered to and key performance indicators are being met / exceeded by all team members.
You will also ensure that the team is delivering great client service and performing in line with expected goals and targets in an established, forward-thinking Legal 500 firm.
Direct supervision and management of fee earners in conjunction with Head of Department
· Conducting regular 1-2-1s in line with the Communication Support Cycle framework
· KPI performance monitoring including data integrity, inactivity levels, chargeable hours, unpaid bills, lifecycles and revenue targets
· Assisting in compiling forecast data for monthly billing targets and Doorway Uploads in conjunction with the Head of Department
· Assisting with Departmental projects in relation to system development and improved Management Information
· Completion of day to day supervision and automated tasks for the team driven from within the case management system
· Manage and investigate complaints in conjunction with key stakeholders
· Carrying out projects for the Head of Department as and when required
· Maintaining the risk register for your individual team.
· Actively involved in departmental business development, including producing and checking web content, articles, SEO content, sourcing new work opportunities, promoting internal cross referrals, etc
· Excellent IT skills, which include the ability to work with a case management system and databases
· You’ll work with industry experts who work on high-profile cases and can help to shape and develop your career, giving you the coaching and mentoring that will allow you to flourish, and your caseload will be interesting and importantly manageable.
A competitive salary plus benefits.
Benefits : 27 days holiday plus bank holidays, the option to buy and sell holidays, hybrid working, company pension, sick pay, life assurance, employee assist program and many more….
We’re lawyers who exist to help people with their legal needs today and to improve the way the law works for people in the future. We provide trusted expert legal advice, quickly and clearly, every time.
There is change going on within the legal industry and in our firm too, so we need people who are adaptable to this, who embrace change and see the opportunity. The future of our business is one that is technology and data driven, so we need people who have the mindset and technological expertise to grow with us. Diversity and Inclusion
At Simpson Millar we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway.

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