Jewellers Customer Services

2 weeks ago


United Kingdom Tiffany & Co Full time

Tiffany & Co. ...the name instills images of true Love, romance and The Blue Box. It is a symbol of excellence. For 175 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, milestones and magnificent jewelry sets the foundation upon which our employees stand. It is these employees and their ardent love for the brand that creates a place to work unlike any other. Tiffany employees are a rare combination of passionate, loyal, charismatic, polished, kind, and focused individuals. They set very high expectations for themselves, their employees and their peers. In turn, Tiffany believes its people are its greatest asset and works everyday to make the Tiffany dream come true for its employees. The love story between Tiffany and its employees is the embodiment of the brand and leads to a magical mix that is only… Tiffany.
Position Overview
As a member of Tiffany’s London jewellery workshop, you will work with products of the finest materials, world-class craftsmanship, and Tiffany’s timeless style. This workshop is focused on repairs and alterations, so every order will bring a new challenge. Joining Tiffany & Co. makes you a special part in a story of beauty, style and elegance that reaches back 175 years. 
Responsibilities
Jewellers are responsible for high quality repairs and alterations on a wide variety of merchandise, in accordance with Tiffany procedures and standards. Typical assignments include working in silver, gold and platinum; ring sizing; Jewellery alterations; and laser welding. From time to time, the role may also include some polishing (estimation of an 80/20% ratio). All team members contribute to meeting or exceeding goals for on-time delivery, high quality, and outstanding customer service.
Qualifications
To succeed, you will have:
Significant prior experience as a bench or production jeweller, working with gold, silver, and platinum. Experience with laser welding would be an advantage.
Ability to thrive in a fast-paced, changing environment and prioritize work on a deadline
Strong communication and interpersonal skills; fluent in English
Ability to inspire trust and confidence in colleagues
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