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Account Manager/Client Partner

1 month ago

City of London Greater London, United Kingdom Silicon Logic UK Ltd. Full time

Desired Industry Segment: (MUST TO HAVE) Media and Communication Technology A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Technology Focus Areas: Engineering Services / turn key product design / High tech Consulting / Digital Design & Solutions / Testing Services / Managed services Location: London, UK (Should be flexible to travel across UK/Other countries for business purpose whenever required) Employment type: Fulltime Permanent Roles & Responsibilities: The account sales member will manage and grow a portfolio of strategic accounts by establishing as a trusted client partner to drive complex digital transformation efforts for clients. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The Client Partner ultimately owns the Client relationship at the strategic level and will identify and leverage company-wide resources to address client satisfaction, growth, renewal, risk or opportunity in their book of business. The goal is to make the client successful and committed to Tata Elxsi’s long term through a trusted advisor relationship. Role Expectations:  At least 5 to 15 years of overall experience in selling IT Services in Tier-1 or Tier-2 competitive organizations

  • Strong knowledge of global delivery model (GDM) and methodologies
  • Should be familiar with cross selling various service lines for customers
  • Ability to present and interact at Cxo levels, and have consultative sales capability.
  • Ability to work and collaborate across other teams in various service lines and anchor together
for the account.  Ability to manage multi-cultural teams and travel to different client locations - mostly within London/UK and sometimes across the world if needed for business discussions or conferences.
  • Exposure to delivery, sales or pre-sales roles will be required
  • Should have managed a multi-million USD account, across various GEOs.
  • Strong Account Management - building and managing client relationships at the CxO level.
  • Carry targets on revenue, bookings and OM.
  • Get involved in resolving any people management issue within Tata Elxsi’s teams
  • Facilitating Delivery team to present delivery successes in strong and positive way and growing
the account  Generating leads by interacting with the customers in various lines of business to expand our footprint.
  • Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)
  • Interacting with Procurement and Supplier relationship team from customer organization and
maintain smoother flow of contracts, invoices and payments.
  • Achievement of sales strategic objectives defined by Tata Elxsi
  • Coordinate’s sales forecasting, planning, and budgeting
  • Reporting directly to Group Client Partner

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