Front of House and Office Coordinator

2 weeks ago

United Kingdom McCann Manchester Limited Full time

ID 3712

Job Description

McCann Birmingham is part of McCann Central, the UK’s largest integrated agency. Over 500 individuals working together to help brands play a meaningful role in people’s lives. In our Birmingham office, we have around 260 employees working across account handling, creative and design, PR and social and Media.We are also part of McCann World Group, a global agency network that delivers culture-shaping work for some of the world’s biggest brands.

This is a part-time office-based role. Your working hours will be 8:30am-5:30pm Monday-Thursday.

We are looking for a friendly and outgoing Front of House to be the face of our companyand provide exceptional customer service to our clients, visitors, and employeescreating a welcoming and engaging environment for everyone who walks through our doors. In addition to managing administrative tasks at the front desk,youwill play a key role in promoting our company cultureby helpingorganising events,initiatives, and activities that promote collaboration, creativity, and well-being among our staff.

Front of House Responsibilities:

  • Greet and welcomevisitors with a warm and professional demeanour.
  • Answer and direct phone calls in a polite and efficient manner.
  • Manage the reception area and ensure it reflects our company values and culture.
  • Assistwith administrative tasks, including sorting mail and deliveries.
  • Build a rapport with employees and clients.
  • Liaising with the Bistro on hospitality orders and daily menu
  • Manage the booking system for meeting rooms and negotiating changes asrequired.
  • Updating the welcome screen whenrequiredfor visitors.
  • Working with facilities on any health and safety concerns
  • Assistin the planning and coordination of company events,including team-building activities,seasonalparties, and social gatherings.
  • Create and take ownership of new starter packs.
  • Coordinate recognition programs to celebrate employee achievements, birthdays,and milestones.
  • Manage the office space to ensure it reflects our company values and promotes productivity and creativity.
  • Serve as a point of contact for employeesregardingculture-related inquiries and suggestions.
  • Collaborate with other departments to ensure a cohesive and positive work environment. Flagging any issues to the relevant person
  • Raising house PO’s and setting up vendors
  • Issuing agency communication emails and teams channel announcements.Including creating the contentusingCanva.

Personal Skills & Experience:

  • Professional,articulate and works well under pressure in an environment with competingdemands.
  • Previousexperience in an office environment
  • Excellent communication and interpersonal skills
  • Ability to deal with clients and colleagues at all levels.
  • Strong organisational skills and attention to detail
  • Creativity and enthusiasm for planning and executing events and initiatives.
  • Ability to work effectively both independently and as part of a team.
  • Passion for fostering a positive and inclusive work environment.
  • Flexibility and adaptability to meet the evolving needs of the company culture.Ability to act with tact and diplomacy when necessary.
  • Confident using Microsoft outlook and office suite.

Our commitment to equal opportunities

For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense.

As a globally integrated community that influences and shapes culture, it’s vital that the talent mix in our agencies encompass all dimensions of diversity, and that we demand the same of the people we work with.

Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.

McCann helps brands build the most meaningful brand platforms that drive exponential growth and leave a lasting impact on culture. Founded 100+ years ago with their own platform, “Truth Well Told”, McCann is the world’s leading advertising agency network, creating some of the most creatively and commercially impactful advertising globally. McCann is the founding unit of McCann Worldgroup marketing services company, part of the Interpublic Group (NYSE: IPG).

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